Taylor Macklin
Killeen,TX
Summary
Analytical Human Service Technician with in-depth knowledge of county program forms, procedures and policy systems. Accommodating individual skillful in creating customized plans for each client. Commended for effectively handling complex claims and rectifying discrepancies.
Overview
2
2
years of professional experience
Work History
Health and Human Services
Health and Human Services
Austin, TX
09.2023 - Current
- Attends work on a regular and predictable schedule in accordance with agency and departmental leave policy and performs other duties as assigned.
- Picks and delivers warehouse stock to assigned units and departments on a scheduled or special needs basis either manually or with appropriate warehouse lifting devices. Delivers non-stock items to ordering departments in order to provide users with supplies and/or equipment in a timely manner. Loads and unloads supplies and equipment to and from delivery vehicles. Uses forklift, pallet jacks and other material handling equipment. (45%)
- Receives and assists with receiving shipments of commodities and equipment to include warehouse stock and special orders. Duties related to receiving include inspecting, counting, and checking items for compliance or damage and making notations on proper documents in accordance with the Supply Services SharePoint Procedures and Operating Instructions. (25%)
- Enters data in MIMS and CAPPS Financials computer programs daily in order to provide accurate and timely issuance and receiving of warehouse stock and nonstock items. Assist with conducting inventories, reconciling variances and maintaining inventory of warehouse stock supplies. (20%)
- Completes other duties as assigned. (10%)
Contact Center Representative
Baylor Scott and White Regional Medical Center
Austin, TX
10.2022 - 08.2023
- Greeted patients upon arrival and provided them with necessary paperwork.
- Assisted in scheduling, rescheduling, and canceling appointments for patients.
- Answered incoming calls from potential new patients and existing patient inquiries.
- Verified insurance information prior to appointment booking.
- Provided clear instructions to patients regarding their upcoming visits.
- Performed follow up calls to confirm scheduled appointments.
Education
High School Diploma -
C E Ellison High School
Killeen, TX06-2013
Skills
- Appointment Scheduling
- Behavioral support
- Life Skills Training
- Microsoft Access
- Collaboration and Teamwork
- Attention to Detail
- Customer Service
- Maintaining Client Records
Timeline
Health and Human Services
Health and Human Services
09.2023 - Current
Contact Center Representative
Baylor Scott and White Regional Medical Center
10.2022 - 08.2023
High School Diploma -
C E Ellison High School
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