Taylor MacMichael
Pasadena,MD
Summary
Experienced in completing high-quality, efficient work to showcase specific locations and support client needs. Successful at understanding gathered information from diverse sources. Fast learner with expertise in precise, fine detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Survey Party Chief
Precision Measurements Inc.
04.2019 - Current
- Resolved complex survey challenges through critical thinking skills applied to problem-solving techniques such as boundary analysis or topographic mapping adjustments.
- Maintained high-quality standards in all surveys by implementing quality control measures and thorough review processes.
- Managed budgets efficiently for various projects, optimizing resource allocation without compromising quality or timeliness.
- Contributed to successful project completions by coordinating with engineers, architects, and other professionals.
- Improved project efficiency by consistently updating survey data and maintaining accurate records.
- Achieved time-sensitive deadlines consistently while managing multiple concurrent projects.
- Reduced potential errors by performing regular equipment calibration checks and maintenance procedures.
- Completed daily data updates and submitted information to quality assurance for review and implementation.
- Researched and monitored locations of utilities around project sites.
- Trained, mentored and assigned work to subordinate crew members.
- Compiled and evaluated resource data from source maps using GIS applications.
- Demonstrated adaptability through quick learning of new industry software applications, boosting overall productivity levels.
Customer Service Supervisor
Food Lion
10.2014 - 04.2019
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
- Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Monitored front areas so that questions could be promptly addressed.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
Lord Fairfax Community College
Middletown, VA06-2017
Skills
- Total station operation
- Construction staking
- Topographic mapping
- GPS surveying
- Permit acquisition
- Site safety compliance
- Field crew management
- Time management
- Attention to detail
- Troubleshooting skills
- Crew leadership
- Geographic information systems (GIS)
- Self motivation
- Adaptability
Accomplishments
- Collaborated with team of 3 in the pre-development of the VA to DC Longbridge Project.
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved equipment issues which led to job greater productivity and specific needs.
Certification
- OSHA10
- Adult and Pediatric First Aid/CPR/AED
Hobbies
Professional Miniature Painting and Dioramas
Wood-Working
Bass Guitar and Vocals
Replica and Costume Creation/Design
Timeline
Survey Party Chief
Precision Measurements Inc.
04.2019 - Current
Customer Service Supervisor
Food Lion
10.2014 - 04.2019
High School Diploma -
Lord Fairfax Community College
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