Taylor Mansfield
Clearwater,FL
Summary
Motivated Individual with business acumen and willingness to take on challenging roles. Skilled leader, planner and problem-solver with excellent attention to detail and great work ethic. Quick to adapt to new programs and technologies.
Overview
9
9
years of professional experience
Work History
Website Specialist
PostcardMania
Clearwater, FL
04.2022 - Current
- Maintained existing websites by troubleshooting errors, updating features and resolving issues.
- Reviewed information and elements regularly on websites and pages for accuracy and functionality.
- Conducted website testing across multiple browsers and devices to ensure compatibility and responsiveness.
- Coordinated with project managers to define scope, set timelines, and deliver projects within deadlines.
- Designed and developed responsive websites optimized for mobile and desktop platforms.
- Created and maintained website content, such as text, images, videos, and other multimedia elements.
- Monitored website performance and made necessary adjustments to ensure optimal user experience.
- Collaborated with designers to create visually appealing webpages that are easy-to-navigate.
- Managed online marketing campaigns.
- Facilitated user testing sessions to gather feedback for website improvements.
- Design of digital marketing materials, including email campaigns, landing pages, social media platforms, and websites.
Assistant Store Manager
Ross Dress for Less
Clearwater, FL
07.2020 - 04.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Area Supervisor
Ross Dress for Less
Clearwater, FL
01.2018 - 07.2020
- Developed and maintained a positive working environment for all staff members.
- Monitored employee performance, providing feedback and coaching as needed.
- Conducted regular safety audits to ensure compliance with occupational health standards.
- Resolved customer complaints in a timely and professional manner.
- Provided guidance to team members on proper procedures for handling customer inquiries.
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
Cashier
Ross Dress for Less
Clearwater, FL
04.2017 - 01.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Photographer
Portrait Innovations
Clearwater, FL
04.2016 - 04.2017
Cashier
PDQ Restaurant
Clearwater, FL
05.2015 - 04.2016
Education
Vocational/Technical Degree - Phlebotomy
Pinellas Technical Education Center
Clearwater, FL05-2019
Fine Arts & Musical Education (F.A.M.E)
Clearwater High School
Clearwater, FL05-2017
Skills
- Store Management
- Retail Management
- Leadership
- Hiring
- Merchandising
- Website Development
- Digital Marketing
- Adobe Photoshop
- Customer Service
- Project Management
References
References available upon request.
Timeline
Website Specialist
PostcardMania
04.2022 - Current
Assistant Store Manager
Ross Dress for Less
07.2020 - 04.2022
Area Supervisor
Ross Dress for Less
01.2018 - 07.2020
Cashier
Ross Dress for Less
04.2017 - 01.2018
Photographer
Portrait Innovations
04.2016 - 04.2017
Cashier
PDQ Restaurant
05.2015 - 04.2016
Vocational/Technical Degree - Phlebotomy
Pinellas Technical Education Center
Fine Arts & Musical Education (F.A.M.E)
Clearwater High School
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