Dedicated nursing assistant skilled in patient care, vital signs monitoring, and infection control. Committed to enhancing patient satisfaction and well-being through compassionate assistance and effective teamwork.
Overview
9
9
years of professional experience
Work History
Nursing Assistant
Saint Luke's Hospital of Kansas City
2024.10 - Current
Assisted patients with daily living activities to enhance comfort and well-being.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Documented patient care accurately in electronic health records to ensure compliance and continuity of care.
Collaborated with multidisciplinary teams to develop patient-centered care plans promoting recovery.
Implemented infection control protocols, contributing to a safer healthcare environment for patients and staff.
Trained new nursing assistants on best practices, fostering a culture of teamwork and excellence in care delivery.
Participated in quality improvement initiatives aimed at enhancing patient satisfaction and operational efficiency.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Documented care actions by completing records and logs in medical software system.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Cashier/Stocker
Saint Luke's Hospital of Kansas City
2020.09 - 2024.10
Processed transactions efficiently, ensuring accurate cash handling and customer satisfaction.
Assisted customers with inquiries, providing exceptional service and support during interactions.
Maintained cleanliness and organization of checkout area to enhance operational efficiency.
Collaborated with team members to streamline checkout procedures, improving overall workflow.
Trained new staff on point-of-sale systems, enhancing team competency and service quality.
Monitored inventory levels at register, facilitating timely restocking of essential supplies.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Sales Associate
Old Navy
2017.01 - 2020.09
Assisted customers with product selection and inquiries, enhancing shopping experience.
Maintained visual merchandising standards, ensuring appealing store displays.
Processed transactions efficiently using point-of-sale systems.
Collaborated with team members to meet daily sales goals and improve store performance.
Provided training and mentorship to new associates on sales techniques and customer service protocols.
Implemented promotional strategies to boost seasonal sales and engage customers effectively.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.