Taylor-Marie Mckie
Killeen
Summary
I'm an energetic, caring, and compassionate registered behavioral technician, experienced in implementing specialized programs for individuals with developmental, emotional, or intellectual disabilities. Comfortable in handling stressful situations and performing under pressure. Passionate about providing high-quality service to clients with special needs. Experienced professional dedicated to helping patients meet potential to function in society. Possesses excellent social and interpersonal communication skills to encourage patient comfort and relaxation. Skilled at coaching special needs individuals to achieve greater independence and confidence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Care Options for Kids
2023.11 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Worked as part of collaborative team to address changing needs of children and families.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.
Registered Behavior Technician
Action Behavior Centers
2022.10 - 2023.10
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Worked as part of collaborative team to address changing needs of children and families.
- Learned specialized behavior approaches to implement behavioral strategies.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Implemented strategies to reduce anxiety and stress levels in clients.
Receptionist
Longhorn Properties
2022.03 - 2023.10
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Handled assignments independently with good judgement and critical thinking skills.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
ASSISTANT MANAGER
Rue21
2017.05 - 2022.09
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Created employee schedules to align coverage with forecasted demands.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
ASSISTANT TEACHER
Wilmington Day School
2015.06 - 2017.09
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised recess, lunch and daily student intake and dismissal.
- Provided one-on-one and group-based learning support focused on student progress.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted in lessons, curriculum and homework planning.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Monitored and reported student progress and development, offering mentoring as needed.
- Supported teacher in preparing individualized learning plans for underperforming students.
- Planned, prepared and presented group assignments to encourage collaboration.
- Oversaw classroom operations during teacher and parent meetings.
- Distributed tests, assignments and handouts per teacher specifications.
- Graded assignments and reported individual progress to teacher.
Education
Bachelor of Science - Criminology
Wilmington University
New Castle, DEAssociate - Science
DELAWARE TECHNICAL COMMUNITY COLLEGE
Stanton, DEHigh School Diploma - undefined
JOHN DICKINSON HIGH SCHOOL
Wilmington, DEAssociate of Science - Criminal Justice
Newark, DESkills
- Innovative, detail-oriented, experienced in highly visible projects, strong interpersonal skills to develop good working relationships at various levels and to resolve complaints, ability to work on several projects or issues simultaneously, work well with little supervision, work well as a team, and has excellent customer service skills
Additional Information
- Crime Scene Investigation
- RBT - Registered Behavior Technician
Affiliations
- Alpha Phi Sigma Honor Society
Certification
- Crime Scene Investigation Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavior Technician
Care Options for Kids
2023.11 - Current
Registered Behavior Technician
Action Behavior Centers
2022.10 - 2023.10
Receptionist
Longhorn Properties
2022.03 - 2023.10
ASSISTANT MANAGER
Rue21
2017.05 - 2022.09
ASSISTANT TEACHER
Wilmington Day School
2015.06 - 2017.09
Bachelor of Science - Criminology
Wilmington University
Associate - Science
DELAWARE TECHNICAL COMMUNITY COLLEGE
High School Diploma - undefined
JOHN DICKINSON HIGH SCHOOL
Associate of Science - Criminal Justice
- Crime Scene Investigation Certification
- RBT - Registered Behavior Technician
Similar Profiles
Heather LeimbacherHeather Leimbacher
Registered Nurse at Care Options For KidsRegistered Nurse at Care Options For Kids
Velia BarreraVelia Barrera
PA Specialized Scheduling Coordinator at Care Options for KidsPA Specialized Scheduling Coordinator at Care Options for Kids
Tiffany RobbTiffany Robb
Talent Acquisition Specialist at Care Options For KidsTalent Acquisition Specialist at Care Options For Kids