Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Office Assistant III
Imperial County Public Administrator
04.2022 - Current
Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Edited and proofread documents for accuracy and completeness.
Interacted with customers by phone, email, or in-person to provide information.
Utilized office management software to record and track customer information.
Input data into spreadsheets and databases.
Processed incoming and outgoing mail and packages according to established procedures.
Assisted coworkers and staff members with special tasks on daily basis.
Cashier
Family Dollar
06.2021 - 03.2022
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Upsold additional products and services to customers, increasing revenue.
Processed refunds and exchanges in accordance with company policy.
Supported management in implementing operational improvements such as updated training manuals or revised schedules.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Worked closely with shift manager to solve problems and handle customer concerns.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Office Assistant
Marini Farms
06.2019 - 07.2021
Developed and maintained courteous and effective working relationships.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Completed clerical tasks such as filing, copying, and distributing mail.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Education
No Degree - Nursing
Imperial Valley College
Imperial, CA
06.2025
No Degree - Phlebotomy
Central Union Adult School
El Centro, CA
03.2024
High School Diploma -
Southwest High School
El Centro, CA
06.2021
Skills
Excellent communication skills, both written and verbal Skilled in providing excellent customer service, able to handle inquiries and complaints with professionalism and efficiency
Proficiency in Microsoft Office (Word, Excel, and Powerpoint)
Experience with office equipment such as copiers, printers, and scanners
Ability to work independently and as part of a team
Knowledge of office procedures and protocols, including filing and document management
Strong organizational skills, including the ability to manage multiple tasks and prioritize deadlines
Filing and record keeping: Proficient in maintaining accurate and up to date files and records, able to organize and categorize data effectively
Cash handling: Proficient in handling cash, credit, and debit transactions accurately
Problem solving: Able to identify and solve problems, also think critically and creatively to find solutions
CPR certified
Disposal Procedures
Specimen collection and labeling
Venipuncture
Capillary Puncture
HIPPA Compliance
Butterfly Venipuncture
ETS Venipuncture
Certification
CPR - American Heart Association
Timeline
Office Assistant III
Imperial County Public Administrator
04.2022 - Current
Cashier
Family Dollar
06.2021 - 03.2022
Office Assistant
Marini Farms
06.2019 - 07.2021
No Degree - Nursing
Imperial Valley College
No Degree - Phlebotomy
Central Union Adult School
High School Diploma -
Southwest High School
CPR - American Heart Association
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