Taylor Martinez
Portland,OR
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Highly-motivated, strong work ethic, and adaptability. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Case Manager/Treatment Coordinator
Open Door Community Health Centers
Eureka, CA
06.2014 - 01.2024
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Monitored client progress through regular follow-up contacts.
- Provided referrals to appropriate health care providers or other community resources.
- Compiled reports on cases and submitted them to supervisors as required.
- Organized group activities to provide socialization opportunities for clients.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Coordinated support services and optimized communication between healthcare workers and patients.
- Provided administrative support for patient care staff.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
- Verified medical codes for diagnosis, treatments, procedures.
Administrative Assistant
Eureka City Schools
Eureka, CA
04.2010 - 02.2013
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
Some College (No Degree) - Business
College Of The Redwoods
EurekaSkills
- Referral Coordination
- Family Education
- Care Coordination
- Organization and Multitasking
- Community Outreach
- Case Management
- Documentation And Reporting
Timeline
Case Manager/Treatment Coordinator
Open Door Community Health Centers
06.2014 - 01.2024
Administrative Assistant
Eureka City Schools
04.2010 - 02.2013
Some College (No Degree) - Business
College Of The Redwoods
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