Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
Work History
Escrow Closing Agent
Chicago Title Michigan Inc
07.2024 - Current
Prepared comprehensive closing documents to facilitate smooth property transfers between parties.
Resolved title issues promptly to prevent delays in property transactions and closings.
Handled sensitive financial information discreetly, maintaining confidentiality for all clients involved in transactions.
Balanced competing priorities while managing multiple closings simultaneously, consistently meeting deadlines without sacrificing quality of work performed.
Navigated complex situations tactfully when addressing conflicts or discrepancies during the closing process.
Expedited the closing process for clients by coordinating with lenders, attorneys, and real estate agents.
Client Liaison/Office Manager
Naturally You Aesthetics Medical Spa
10.2022 - 07.2024
Assisted in training new team members on company processes and procedures related to client liaison activities.
Completed administrative tasks such as receiving and processing documents, submitting payments, and distributing correspondence.
Established strong relationships with clients, resulting in repeat business and long-term partnerships.
Adapted communication styles to match the preferences of individual clients, leading to enhanced rapport and trust.
Contributed to the development of marketing materials tailored to specific client segments, increasing overall brand visibility.
Maintained accurate record-keeping with proactive attention to client information updates.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Administrative Assistant/Client Care Coordinator
Century 21 Affiliated
07.2018 - 07.2024
Supported successful closings by obtaining signatures from all parties involved in a timely manner while ensuring clear communication throughout the process.
Managed multiple concurrent transactions with exceptional organization skills, ensuring deadlines were met and clients were updated regularly.
Reviewed and executed confidential documents, contracts and disclosures.
Continually developed professional knowledge and skills by attending industry events, workshops, and training sessions to stay current on best practices and emerging trends within the real estate market.
Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
Streamlined real estate transactions by efficiently managing documentation and communication between all parties involved.
Receptionist
The Spa at Harbor Shores
02.2021 - 10.2022
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Organized, maintained and updated information in computer databases.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Certified Senior Escrow Officer at Fidelity National Title Company/Chicago Title Co.Certified Senior Escrow Officer at Fidelity National Title Company/Chicago Title Co.