Taylor M McCloskey
LaVale,MD
Summary
Motivated and highly driven dual major in Business Economics and Finance, projected to graduate summa cum laude for both degrees in May 2025 . Proven demonstration of a strong commitment to academic excellence, earning multiple scholarships and maintaining a high GPA (4.0). A proud member of several prestigious business honor societies and the Economics club, all while working as a sales associate at the college bookstore and volunteering time at community organizations. I am eager to apply my academic achievements and leadership skills in a professional setting and would be honored to be chosen as a graduation speaker.
Overview
3
3
years of professional experience
Work History
Sales Associate
Frostburg State University Store
10.2021 - Current
- Oversee procedural sales assistance to at least 50 customers per shift.
- Assist employees in shipping and receiving over 30 shipments daily.
- Works with inventory management software such as Microsoft Excel and Prism RBS to document retail inventory status.
- Selected by store managers in 2023 to be in charge of managing Microsoft Cloud program to report daily sales inventory to 40 apparel vendors utilized by Frostburg State University bookstore.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Business Economics
Frostburg State University
Frostburg, MD05-2025
Bachelor of Science - Business Administration - Finance
Frostburg State University
Frostburg, MD05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Very knowledgeable with Microsoft Excel, Cloud, and EViews
- Stocking and receiving
- Cash handling accuracy
- Store opening and closing
Timeline
Sales Associate
Frostburg State University Store
10.2021 - Current
Bachelor of Science - Business Economics
Frostburg State University
Bachelor of Science - Business Administration - Finance
Frostburg State University
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