Taylor McCrae
Atlanta,GA
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Bookstore Supervisor
Hudson News Group
03.2024 - Current
- Developed a knowledgeable staff by providing comprehensive training on book genres, authors, and industry trends.
- Recruited top talent by conducting thorough interviews and offering competitive compensation packages to attract highly qualified candidates.
- Streamlined inventory management for improved efficiency, accurate tracking, and reduced waste.
- Increased sales by establishing strong relationships with publishers and negotiating better deals.
- Enhanced customer satisfaction and loyalty through personalized recommendations and attentive service.
Sales associate
Hudson Group
05.2023 - 03.2024
- Communicate effectively with customers, fellow employees, and store management
- Provides ongoing stock replenishment to the sales floor
- Perform additional duties as assigned by management
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Shoe Dept.
03.2019 - 03.2020
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
BS - Business / Concentration: management
Clark Atlanta University
Atlanta, GA01.2025
Skills
- Microsoft Word
- Typing (55 WPM)
- Excellent Communication
- Proficient in Microsoft Office
- Strong Collaboration
- Teamwork Abilities
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Verbal/written communication
Websites
Accomplishments
Awarded for exemplifying Travelers Best Friend
Timeline
Bookstore Supervisor
Hudson News Group
03.2024 - Current
Sales associate
Hudson Group
05.2023 - 03.2024
Sales Associate
Shoe Dept.
03.2019 - 03.2020
BS - Business / Concentration: management
Clark Atlanta University
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