Taylor McDonough
Bedford,MA
Summary
Dedicated and enthusiastic student obtaining a bachelor's degree in Psychology with a concentration in Mental Health and a minor in Behavioral Neuroscience with extensive experience in communication, customer experience, leadership, resource planning, and process improvement and is never opposed to facing new challenges and gaining new experiences.
Overview
5
5
years of professional experience
Work History
Resident Coordinator
Barnard College, Columbia University
03.2024 - 06.2024
- Navigated the unique needs of individuals spanning a wide range of age groups, interests, skill sets, and developmental stages.
- Supported students by offering guidance on personal and academic concerns.
- Led conflict resolution efforts among students, fostering a positive atmosphere conducive to personal development.
- Led efforts in organizing both social and educational gatherings, creating an environment that encouraged resident engagement and connection.
- Delivered safe and educational excursions to prominent landmarks in New York City, while also teaching students how to navigate and utilize public transportation effectively.
Student Mail Clerk
Southern New Hampshire University - On Campus
12.2023 - Current
- Utilized Excel to maintain proper and effective organization of student and staff information
- Responded to inquiries from internal and virtual staff regarding mailroom services and procedures.
- Operated mail processing equipment and manually organized mail and packages.
- Generated reports detailing activities such as package tracking and shipping costs,
- Ensure the timely and accurate processing of all university mail and packages while also providing exquisite customer service to students and staff.
Veterinary Receptionist
BAC
12.2021 - 07.2022
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Efficiently utilized Avimark computer software to access and update client accounts, schedule appointments, input charges, and manage medical history
- Conducted accounting duties, including reviewing and managing cash drawer, preparing deposit slips, and ensuring accurate balance in daily transactions
Full Time Department Coordinator
TJX Companies
10.2019 - 01.2022
- Managed jewelry department operations, including inventory management
- Utilized product knowledge to offer personalized recommendations to customers
- Trained and supervised new associates
- Efficiently processed customer transactions and resolved conflicts
Education
Bachelor of Science - Psychology And Behavioral Neuroscience
Southern New Hampshire University
Hooksett, NH04.2026
Skills
- Process Improvement
- Resource Planning
- Leadership
- Staff Training
- Communication
- Problem Management
- Attention to Detail
- Effective Multitasking
- Prioritization
- Client Relations
Affiliations
- Barnard College
Timeline
Resident Coordinator
Barnard College, Columbia University
03.2024 - 06.2024
Student Mail Clerk
Southern New Hampshire University - On Campus
12.2023 - Current
Veterinary Receptionist
BAC
12.2021 - 07.2022
Full Time Department Coordinator
TJX Companies
10.2019 - 01.2022
Bachelor of Science - Psychology And Behavioral Neuroscience
Southern New Hampshire University
Similar Profiles
HILLARY J ROUSEHILLARY J ROUSE
Access Attendant at Barnard College, Columbia UniversityAccess Attendant at Barnard College, Columbia University
Edward SabarisEdward Sabaris
Facility Supervisor at Barnard College, Columbia UniversityFacility Supervisor at Barnard College, Columbia University
DARREN THOMASDARREN THOMAS
Access Attendant at Barnard College, Columbia UniversityAccess Attendant at Barnard College, Columbia University