Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor McIntosh

Anaheim,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

16
16
years of professional experience

Work History

Freelance Writer

Self Employed Writer
12.2022 - Current
  • Since December 2022, I have published two poetry chapbooks, four parenting articles, and five independent poems under my pen name, Beni Tobin
  • Prepared, rewrote, and edited pieces to improve readability and impact.
  • Selected relevant images to accompany content for maximum impact.
  • Provided concise and constructive editorial feedback to writers to improve article and story writing.
  • Drove accuracy of content through careful proofreading and fact-checking.
  • Collaborated with design, editorial and marketing departments to meet desired content goals.
  • Developed and maintained editorial standards for content.
  • Acquired in-depth knowledge of content areas to provide effective edits.
  • Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
  • Wrote and created content for various topics and mediums.
  • Researched topics to create accurate and engaging content.
  • Generated and maintained style guides to encourage consistent quality of content.
  • Edited and reviewed content for grammar, spelling and punctuation.
  • Utilized SEO techniques to optimize content for search engine rankings.

Stay at Home Parent

Self
03.2017 - Current
  • Intermittent periods of staying at home to raise two children in support of co-parent's career.
  • Taught both children to read by age 4. Developed and taught preschool material and insured bilingual school readiness.
  • Exercised time and task management, scheduling, problem solving, and conflict management.


Instructor

Seventh Dimension Dance
02.2020 - 06.2022
  • Began teaching in February 2020, furloughed in March; resumed in October 2020 with weekly classes
  • Retired following a knee injury
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Observed and adopted new techniques from skilled instructors.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Developed choreography and organized rehearsal times for student showcases.

Server and Bartender

Eleven14 Craft House and Kitchen
07.2019 - 03.2021
  • Cultivated warm relationships with regular customers.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Assisted with inventorying beverage stock and bar supplies.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Host and Busser

Mizza Artisan Pizza and Italian Cuisine
07.2019 - 08.2020
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Seated patrons based on guest preferences and seating availability.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Completed daily side work and opening and closing duties without fail.

Nanny

Sumita Pennathur
09.2015 - 03.2017
  • Assisted with light housekeeping duties as well as running errands.
  • Engaged with children on age-appropriate level.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Administered basic first-aid and Type-1 diabetes medication.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Helped children complete homework assignments and school projects.

Cashier

Anna’s Bakery
01.2014 - 07.2015
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Stocked, tagged and displayed merchandise as required.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Camp Volunteer

Mountain Meadows Camp
06.2009 - 03.2013
  • Set up facilities and equipment for activities, stored equipment after use and notified camp director of broken or unsafe equipment.
  • Led groups of children safely through variety of camp activities.
  • Created outstanding camper experience for children, parents and families and promoted camp participation.
  • Exceeded physical qualifications outlined in job description and modeled fitness and energy for campers and team members.
  • Collaborated with other team members and actively engaged in staff meetings and training sessions.
  • Taught socially acceptable behaviors to campers, served as role model and used age-appropriate positive reinforcement and behavior management strategies.
  • Monitored camper activities and attitudes and coached and encouraged lonely, homesick and disruptive campers.
  • Supervised groups of children in log cabins for sleepaway camp.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Education

Bachelor’s Degree - English

University of Phoneix
12-2025

No Degree -

Santa Barbara City College
Santa Barbara, CA
05.2019

No Degree - Musical Theater

CSU Fullerton
05.2013

Skills

  • Intuition
  • Work ethic
  • Communication skills
  • Command of language
  • Multitasking
  • Problem-solving
  • Commitment to service
  • Positive experience
  • Fulfilling experience
  • Bilingual in English and Spanish
  • Content development
  • Collaboration
  • Language proficiency
  • Editing expertise
  • Creative vision
  • Fact-checking
  • Research
  • Story shaping
  • Current events

Timeline

Freelance Writer

Self Employed Writer
12.2022 - Current

Instructor

Seventh Dimension Dance
02.2020 - 06.2022

Server and Bartender

Eleven14 Craft House and Kitchen
07.2019 - 03.2021

Host and Busser

Mizza Artisan Pizza and Italian Cuisine
07.2019 - 08.2020

Stay at Home Parent

Self
03.2017 - Current

Nanny

Sumita Pennathur
09.2015 - 03.2017

Cashier

Anna’s Bakery
01.2014 - 07.2015

Camp Volunteer

Mountain Meadows Camp
06.2009 - 03.2013

Bachelor’s Degree - English

University of Phoneix

No Degree -

Santa Barbara City College

No Degree - Musical Theater

CSU Fullerton

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Taylor McIntosh