- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Video Gaming
- I like working with my hands and fixing things
- Blogging/Vlogging
- Woodworking
- Avid Reader
- DIY and Home Improvement
- Music
- Camping
- Playing Sports
- Strategy Games
- Community Management
- Video Game Streaming
Taylor McKay
Columbia,MO
Summary
Warehouse professional, prepared to drive operational excellence. Proven ability to manage inventory, streamline processes, and ensure timely deliveries. Focused on team collaboration and adaptability to meet changing demands. Known for problem-solving and leadership skills.
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
6
6
years of professional experience
Work History
Warehouse Lead
Agilix Solutions
06.2024 - Current
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Maintained top performance standards while working in hot warehouse environment.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Verified quantity and description of materials received by checking merchandise against packing list.
Delivery Driver
Agilix Solutions
01.2024 - 06.2024
- Maintained accurate records of deliveries, inventory levels, and customer feedback for quality control.
- Managed delivery schedules, optimizing routes for increased efficiency and reduced fuel consumption.
- Implemented improvements in delivery processes that enhanced service reliability and customer satisfaction.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
- Improved delivery accuracy by diligently checking orders before departure.
- Contributed to environmental sustainability by following eco-friendly driving practices.
- Documented mileage, deliveries, pickups, customer issues and damages.
Delivery Driver
Plumb Supply
01.2022 - 10.2023
- Delivered plumbing supplies efficiently, ensuring timely arrival at customer locations.
- Conducted vehicle inspections and maintenance checks to ensure safety and reliability.
- Assisted in training new drivers on company protocols and safe driving practices.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall delivery speed.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Delivery Driver/Installation Technician
Forward Air
11.2019 - 01.2022
- Operated delivery vehicles efficiently, ensuring timely arrival of shipments to designated locations.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Trained new drivers on operational procedures and safety protocols to enhance team performance.
- Implemented best practices for handling freight, reducing damage incidents during transit.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Delivered packages to customer doorsteps and business offices.
- Installed appliances in various conditions and enviorments.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
High School Diploma -
Bishop DuBourg High School
Saint Louis, MO05-2015
Skills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Product packaging
- Shipping and receiving
- Logistics coordination
- Equipment operation
- Warehouse functions
- Problem-solving
- Conflict resolution
- Inventory management
Interests
Timeline
Warehouse Lead
Agilix Solutions
06.2024 - Current
Delivery Driver
Agilix Solutions
01.2024 - 06.2024
Delivery Driver
Plumb Supply
01.2022 - 10.2023
Delivery Driver/Installation Technician
Forward Air
11.2019 - 01.2022
High School Diploma -
Bishop DuBourg High School