Taylor McKinney
Olympia,WA
Summary
Compassionate, creative and effective educator of 8 years with valuable experience in management, customer service and project planning. Equipped with extensive background in versatile education environments. Highly skilled academic facilitator and strong collaborator with teammates and community members. Competent and ready to help achieve company goals independently or as member of a team. Well-versed in both classroom and online technologies.
Overview
11
11
years of professional experience
Work History
Teacher
North Thurston Public Schools
09.2015 - Current
- Created and developed lesson plans to meet students' academic needs.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Helped caseload of 20+ students explore concepts with engaging, learning-focused activities.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Increased educational expertise and knowledge by participating in ongoing professional development trainings.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in data team meetings to provide input to colleagues and district about student achievement and improvement.
- Conferred with parents about student progress to boost family involvement and enhance student support.
Spa Receptionist
Great Wolf Lodge
05.2013 - 03.2015
- Managed front end of spa, making over 20 customer calls and bookings per day.
- Handled assignments independently with good judgement and critical thinking skills.
- Listened closely to customer complaints and responded appropriately to issues.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Generated reports to track customer satisfaction and sales.
- Introduced new beauty products to consumers by informing clients about use and benefits.
- Achieved monthly sales targets by promoting special treatments, additional services, and products. Received commission on all products sold.
Front End Supervisor
Ross Stores
01.2012 - 01.2014
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Education
Master of Science - Curriculum And Instruction
Western Governors University
Salt Lake City, UT03.2019
Bachelor of Arts - Elementary Education
City University of Seattle
Seattle, WA06.2015
Skills
- Management
- Professional training
- Public speaking
- High level of interpersonal
and communication Skills - Strong ability to build and
maintain relationships - Self starter
- Proven ability to work with
diverse populations - Time management
- Ability to work in fast paced,
changing environments - Microsoft Office
- Google Suite
Timeline
Teacher
North Thurston Public Schools
09.2015 - Current
Spa Receptionist
Great Wolf Lodge
05.2013 - 03.2015
Front End Supervisor
Ross Stores
01.2012 - 01.2014
Master of Science - Curriculum And Instruction
Western Governors University
Bachelor of Arts - Elementary Education
City University of Seattle
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