Summary
Work History
Overview
Education
Skills
Awards
Timeline
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Taylor McKown

Taylor McKown

Des Moines

Summary

Professional hospitality leader with significant experience in managing high-energy bar environments. Proven ability to enhance guest satisfaction, streamline operations, and drive revenue growth. Strong focus on team collaboration and delivering consistent results, adapting seamlessly to evolving needs. Expertise in inventory management, staff training, and creating inviting atmosphere. Reliable and goal-oriented, ensuring operations run smoothly and efficiently.

Work History

Bar Manager

Blue Shark Ale House
Urbandale, IA
11.2024 - 02.2025
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.

Server

Angry Goldfish
Des Moines, IA
06.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Bartender

99 Botttles
Sarasota, FL
10.2023 - 05.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Operations Manager

Big 5 Sporting Goods
Peoria, AZ
02.2020 - 11.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.

Overview

5
5
years of professional experience

Education

Political Science

State College of Florida
Bradenton, FL
09.2023

Western Colorado University
Gunnison, CO
12.2019

HS Diploma -

Long Beach Senior High
Long Beach, MS
05.2018

Skills

  • Interpersonal Communications
  • Time Management
  • Creative Thinking
  • Patience
  • Customer Service
  • Team leadership
  • Inventory management
  • Conflict resolution
  • Outgoing personality
  • Problem-solving
  • Staff training

Awards

  • Honorable Mention Award, Received from the 2013 Martin Luther King Jr. writing contest
  • Certificate of Special Congressional Recognition Award, Long Beach High, 2018

Timeline

Bar Manager

Blue Shark Ale House
11.2024 - 02.2025

Server

Angry Goldfish
06.2024 - 12.2024

Bartender

99 Botttles
10.2023 - 05.2024

Operations Manager

Big 5 Sporting Goods
02.2020 - 11.2021

Western Colorado University

HS Diploma -

Long Beach Senior High

Political Science

State College of Florida

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Taylor McKown