Summary
Overview
Work History
Education
Skills
Volunteerleadership
Timeline
AdministrativeAssistant

Taylor McQueen

Union,NJ

Summary

A highly motivated professional with a background in psychology, counseling, and wellness. Demonstrates strong conflict management, leadership, and mentorship abilities. Experienced in supporting individuals through crisis response, wellness programs, and team engagement. Dedicated to fostering positive environments and empowering others to achieve personal growth.

Overview

12
12
years of professional experience

Work History

People Operations Planner

Apple, Inc.
10.2018 - Current

Spearheaded wellness initiatives as the elected Volunteer and Wellness Champion, creating

spaces for mental health awareness and employee engagement.

• Led wellness-focused sessions, boosting team morale and engagement through initiatives

like POP 'n' Chats.

• Managed onboarding, training, and mentorship of new hires across multiple locations,

ensuring readiness and fostering professional development in a high-demand retail

environment.

Master Poll Worker

Union County Board of Elections
06.2016 - Current
  • Supported fellow poll workers through collaboration and communication, contributing to a successful team dynamic.
  • Managed challenging situations calmly and professionally, effectively resolving disputes or disruptions within the polling place.
  • Preserved voter privacy through careful handling of sensitive information and strict adherence to confidentiality protocols.
  • Coordinated distribution of essential supplies such as ballots, voting machines, and informational materials to polling stations.
  • Lead crisis management and conflict resolution for voters and works, ensuring smooth

operations and adherence to electoral policies.

• Train and mentor poll workers to uphold professional standards, managing large teams

effective under pressure.

Resident Assistant

Fairleigh Dickinson University
08.2012 - 05.2016
  • Facilitated conflict management and crisis response, providing emotional support to residents in high-stress situations.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Organized community-building events, fostering emotional well-being and engagement

among students.

Education

MA Clinical Mental Health Counseling -

Kean University
01.2029

MA Forensic Psychology -

Kean University
01.2021

BA Theatre Arts, Psychology, and Criminology -

Fairleigh Dickinson University
01.2016

Skills

  • Crisis Management
  • Mentorship & Leadership
  • Conflict Resolution
  • Event Coordination & Facilitation
  • Scheduling Coordination
  • Teamwork and Collaboration
  • Customer Service
  • Time Management

Volunteerleadership

  • Villagers Theatre Board of Directors, VP of Admin/Operations & Inclusion and Diversity Chair, 2020, 2021
  • Apple Retail East, Black@Apple Retail East, Ambassador, 2021, 2024
  • It's From the Sole, Volunteer Organizer, 2023, 2024, Organized and led an activation distributing new sneakers and socks to the less fortunate, collaborating with the nonprofit to impact underserved communities., Coordinated volunteer effort and resources to ensure the event ran smoothly and successfully demonstrated leadership in community service.

Timeline

People Operations Planner

Apple, Inc.
10.2018 - Current

Master Poll Worker

Union County Board of Elections
06.2016 - Current

Resident Assistant

Fairleigh Dickinson University
08.2012 - 05.2016

MA Clinical Mental Health Counseling -

Kean University

MA Forensic Psychology -

Kean University

BA Theatre Arts, Psychology, and Criminology -

Fairleigh Dickinson University
Taylor McQueen