Taylor Mehan
Sheboygan,WI
Summary
Supportive and sociable employee that is sensitive to my customers needs. Skilled in working under pressure and adapting to new challenges.
Overview
13
13
years of professional experience
Work History
Server
Field to Fork
Sheboygan, WI
05.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Informed customers of daily specials and signature menu items.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Bartender
Texas Roadhouse
Sheboygan, WI
03.2015 - 02.2024
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Greeted frequent visitors by name and explained new promotions.
Customer Service Manager
Piggly Wiggly Supermarket
Sheboygan, WI
07.2011 - 03.2015
- Monitored staff performance to ensure adherence to customer service standards.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Sheboygan Falls High School
Sheboygan Falls, WI06-2013
Skills
- Positive and professional
- Point of Sale (POS) system operations
- Exceptional customer service
- Strong work ethic
- Quick and eager to learn
- Multitasking and prioritizing
- Communication
- Ability to work under pressure
- Professional phone etiquette
- Dependable
- Attention to detail
- General computer knowledge
- Patience
Timeline
Server
Field to Fork
05.2023 - Current
Bartender
Texas Roadhouse
03.2015 - 02.2024
Customer Service Manager
Piggly Wiggly Supermarket
07.2011 - 03.2015
High School Diploma -
Sheboygan Falls High School