Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Taylor Meury

Arnold,MO

Summary

An organized and highly motivated individual, eager to utilize time management and organizational skills across diverse settings, with a desire to take on new challenges. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Sybergs
Chesterfield, Missouri
09.2019 - 03.2025
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Took and processed food and drink orders accurately and promptly.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Handled cash transactions and processed payments efficiently at the register.
  • Resolved customer complaints and concerns professionally to enhance satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted guests and provided menus.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Stayed informed about daily specials, new menu items, promotions.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Stocked service areas with supplies during slow periods.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Filled condiments and napkin containers during slack periods.

Insurance Customer Service Representative

State Farm
Chesterfield, Missouri
12.2022 - 12.2023
  • Assisted customers with policy inquiries and claims processing.
  • Provided detailed information on insurance products and coverage options.
  • Resolved customer complaints effectively through active listening and empathy.
  • Maintained accurate customer records in industry-standard CRM systems.
  • Handled billing inquiries and payment processing efficiently for clients.
  • Coordinated with claims adjusters to facilitate timely claim resolutions.
  • Assisted with customer inquiries, complaints, and requests for information regarding insurance policies.
  • Provided quotes on various types of insurance policies.
  • Advised customers on available coverage options that best fit their individual needs.
  • Processed new policy applications and updated existing policy documents.
  • Developed strong relationships with clients by providing exceptional customer service.
  • Answered insurance-related questions and discussed product offerings with prospective customers to meet unique needs.
  • Navigated computer system to look up customer information and update policies.
  • Responded to queries, solved, or referred problems and followed up with clients to increase satisfaction.
  • Responded promptly to emails and phone calls from customers seeking assistance.
  • Facilitated payment processing for premium payments and renewals.
  • Collaborated with colleagues from other departments to resolve escalated customer issues.
  • Actively participated in training sessions to stay up-to-date on changes in regulations related to insurance policies.
  • Maintained accurate records of customer interactions and transactions.
  • Facilitated communication between customers and third-party service providers.
  • Assisted customers with filing and tracking of insurance claims, ensuring timely resolution.
  • Implemented strategies to cross-sell and upsell insurance products, enhancing customer value.
  • Corresponded with insured or agent to obtain information or inform of account status or changes.

Physical Therapist Technician

Helathcare Complete
St Louis, Missouri
02.2019 - 04.2020
  • Prepares the treatment room for the patient by following prescribed procedures and protocols.
  • Prepares patients for physical therapy treatment.
  • Provides information to patients by answering questions and requests.
  • Helps treat patients by applying heat packs, electric stimulation, helping patients onto exercise equipment, monitoring motion, tracking walking time and distance, measuring mobility, and performing given exercises and strengthening techniques.
  • Educates patients by demonstrating the proper use of equipment and exercise routines.
  • Assisted physical therapists with patient evaluations and treatment plans.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains a safe and clean working environment.
  • Provides equipment and supplies by sterilizing and delivering equipment and supplies to the treatment area; positioning equipment for therapist access; and positioning the patient on the equipment.
  • Ensures the operation of physical therapy equipment by completing preventive maintenance requirements.
  • Maintains the physical therapy supplies inventory.
  • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

Server

Bar Louie
St Louis, Missouri
08.2018 - 08.2019
  • Assisted guests with menu selections and dietary restrictions effectively.
  • Took and processed food and drink orders accurately and promptly.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely meal delivery.
  • Handled cash transactions and processed payments efficiently at the register.
  • Resolved customer complaints and concerns professionally to enhance satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Delivered food orders promptly and courteously.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted guests and provided menus.
  • Prepared checks, itemizing total meal costs and taxes.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Bartender/Server

VooDoo
St. Louis, MO
08.2017 - 01.2018
  • Prepared and served a variety of cocktails and beverages to patrons.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted in managing inventory by restocking supplies as needed.
  • Engaged with customers, providing recommendations and enhancing their experience.
  • Collaborated with kitchen staff to ensure timely delivery of food and drinks.
  • Followed safety and sanitation protocols to uphold health standards.
  • Trained new staff on bar operations and customer service techniques.
  • Handled cash transactions accurately while processing customer payments.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Assisted in setting up the bar for service shift.

Front Desk Clerk

DRY CLEAN
Fenton, MO
11.2016 - 11.2017
  • Greet all customers and intake their orders.
  • Sort, file and tag all incoming orders to assure accuracy.
  • PC proficiency and quickly learned proprietary computer system and data entry.
  • Answer all incoming calls
  • Resolve customer service concerns and disputes.
  • Balance nightly cash register and batch reports utilizing Excel Spreadsheets.
  • Log memos electronically in client files and communications for manager updates.

Assistant - Regional Manager Southwest Region

Medical Doctor Assoc.
St Louis, MO
06.2014 - 09.2017
  • Company Overview: Provider of Doctors for emergency room/ICU, primary care and internal medicine to hospital faculties nationwide.
  • Created Doctors resumes and CV -Curriculum Vitae, scanned into system, and filed electronically
  • Scan credentials for background verifications
  • Send out application documents via email and mail
  • Set up and maintained Excel spreadsheets; updating Doctors submissions, and Job requisitions
  • Answer all inbound calls- escalate calls as needed
  • Meet tight deadlines for hospitals that we service and Doctors as needed
  • Assured fundamental understanding of emergency needs, meeting tight deadlines, high rate of document accuracy
  • Helped recruiters prepare appropriate materials for trade shows

Education

Cosmetology License - Cosmetology

Paul Mitchell The School
St Louis, MO
04-2022

High School -

Fox High School
Arnold, MO
05.2015

Skills

Windows

  • Word
  • EXCEL
  • Outlook
  • PC Proficient
  • Emailing
  • Scanning
  • Printing
  • Directories
  • Customer relationship management
  • Customer service
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Sales techniques
  • Strong work ethic
  • Multitasking and organization

Certification

  • Level 1 Med Aide Certified May 2017 to Present
  • Advocacy- animal abuse
  • Cosmetology License

References

References available upon request.

Timeline

Insurance Customer Service Representative

State Farm
12.2022 - 12.2023

Server

Sybergs
09.2019 - 03.2025

Physical Therapist Technician

Helathcare Complete
02.2019 - 04.2020

Server

Bar Louie
08.2018 - 08.2019

Bartender/Server

VooDoo
08.2017 - 01.2018

Front Desk Clerk

DRY CLEAN
11.2016 - 11.2017

Assistant - Regional Manager Southwest Region

Medical Doctor Assoc.
06.2014 - 09.2017

Cosmetology License - Cosmetology

Paul Mitchell The School

High School -

Fox High School

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