Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Offering attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
University Events - William & Mary
02.2023 - Current
Provided Administrative support to The Office of the President by working directly for the Executive Director and Assistant Executive Director of University Events.
Processed Purchase Orders through custom billing system (buyWM).
Drafted correspondence and other documents for the department heads in the company's voice.
Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Created and maintained databases to track and record customer data.
Managed filing system, entered data, and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Took and passed the University's Driving course to both drive guests and university vehicles around campus.
Front of House Employee
Dog Street Pub
08.2021 - 02.2023
Set positive tone for entire dining experience as first point of contact for incoming guests.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Trained additional staff as Servers, Hosts and Food Runners.
Health Coordinator, Support Staff Coordinator
Williamsburg Christian Retreat Center
06.2021 - 08.2021
Managed filing systems for electronic and hard copy documents to keep organized records.
Provided required medications for over 50 campers on various schedules.
Responsible for efficient communication with parents/guardians concerning their camper's medical needs.
Keep inventory of all medical supplies.
Educated camp staff and enforced COVID-19 protocols during the camp season.
Increased provider participation in continuing education opportunities by organizing relevant workshops and opportunities.
Spearheaded and implemented new projects to expand scope of engagement.
Certified Nursing Assistant
Parham Healthcare And Rehabilitation Center
12.2020 - 06.2021
Followed COVID-19 Protocol and utilized proper PPE, utilizing what was available during the limited supplies peak pandemic.
Assisted in ADL activities for residents.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations - especially challenges faced during the 2020 COVID-19 Pandemic.