Taylor Miller
Orlando,FL
Summary
Proven track record of enhancing operational efficiency at AdventHealth through expert database management and exceptional customer service. Skilled in multitasking and organizational tasks, demonstrated by streamlining record-keeping processes and improving team collaboration. Excel in maintaining confidentiality and professionalism, significantly contributing to a positive client experience and workplace environment.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist Volunteer/ HR Department
AdventHealth
07.2024 - Current
- Efficiently maintained electronic records using database systems which streamlined access to important documentation.
- Exercised discretion in handling sensitive information while managing confidential documents or phone conversations appropriately.
- Contributed to maintaining an organized workspace by filing paperwork, updating contact lists, and managing mail distribution.
- Provided exceptional customer service while assisting walk-in clients with their needs or concerns.
- Supported administrative staff with scheduling appointments, data entry, and document preparation.
Student Coach
UNF
04.2024 - Current
- Improved student performance by implementing personalized coaching strategies tailored to individual learning needs.
- Promoted a culture of continuous improvement within the Student Coaching team by participating in professional development opportunities such as conferences, workshops, or webinars related to best practices in education or coaching techniques.
- Demonstrated adaptability by adjusting coaching approaches based on unique learning styles, challenges, or cultural backgrounds of individual students.
- Enhanced team collaboration by conducting regular meetings and workshops for student coaches and educators.
Cashier/Self Checkout/Customer Service
Winn Dixie Supermarket
08.2022 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Health Administration
Unversity North Florida
Jacksonville, FL07.2027
High School Diploma -
Wekiva High School
Apopka, FL05.2023
Skills
- Dependability
- Maintaining cleanliness
- Scheduling appointments
- Phone Etiquette
- Administrative duties
- Visitor Greeting
- Teamwork and Collaboration
- Customer Service
- Multitasking
- Organizational Skills
Timeline
Front Desk Receptionist Volunteer/ HR Department
AdventHealth
07.2024 - Current
Student Coach
UNF
04.2024 - Current
Cashier/Self Checkout/Customer Service
Winn Dixie Supermarket
08.2022 - 07.2024
Bachelor of Science - Health Administration
Unversity North Florida
High School Diploma -
Wekiva High School
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