Taylor Miller

Previous titles head: Clinical Community Liaison & Clinical Care Manager

• Provide supervision to Clinical Care Managers and Peer Support Specialists through developing and maintain a supportive working relationship to ensure delivery of high-quality care management and peer services for youth & adults served in the program to reduce recidivism and rehospitalizations
• Evaluate staff performance through weekly supervision performance evaluations, and chart audits
• Provide support, coaching, and feedback as needed
• Approve and monitor staff time, attendance, mileage, client/peer purchases, and expense tracking
• Participate and monitor department workplace goals, program implementation, and project timelines
• Develop and lead department meetings, case consultations, team meetings, staff trainings, care consultations with staff and outside stakeholders
• Monitor work assigned to each team to ensure caseload equity, quality, and compliance with documentation timeframes and expectations per department policy and procedures
• Subject matter expert for electronic health record (EHR)- ASTRO by Appian
• In charge of help desk tickets and problem solving EHR errors

Previous title held: Mental Health Clinician I

• Facilitate competency restoration groups to educate patients on legal knowledge and rational decision making to have a rational and factual understanding of their case and to assist in their own defense
• Work directly with civil and forensic patients to identify risk factors and goals to find solutions to presenting problems regarding competency restoration, substance abuse, mental illness, dangerous behaviors, occupational, and medical needs
• Review the patients' course of treatment, interview patients and clinicians, and review the medical record, synthesizing the data to develop monthly Plan of Care review documents
• Collect, summarize, analyze, and interpret findings from the interdisciplinary assessment database

Previous Titles Held: Security Specialist, Case Manager, & Case Manager Team Lead

• Core Member of the ICCS Implementation Team of Evidence Based Practices & ICCS Coach for fidelity
• Supervise case load aid, residential and nonresidential case managers to ensure job descriptions and program policies are being followed
• Perform HR activities such as interviewing, hiring, training, feedback sessions and coaching
• Conduct intake, quarterly and termination file audits in compliance with the Division of Criminal Justice Standards
• Supervise populations including Diversion, Transition, Non-Residential, Condition of Probation and Condition of Parole clients
• Accessible for advice, counseling, and supervision
• Lead for the Short-Term Alternative Residential Treatment (START) program and the Residential Dual Diagnosis Treatment (RDDT) program
• Enter chronological/progress notes via ETRAC
• Assess upon intake using LSI, ASUS, SSI, CCJMHS, TXRW tools
• Refer to SUD/mental health specialists
• Formulate a service plan for each client using evidence-based practices, Community Corrections Progression Matrix
• Assist clients in resources for employment, finances, education, etc
• Monitor clients in the community and in house: drug/alcohol testing, enforcing rules and regulations and investigate any violations
• Hearing Officer for disciplinary hearings for in house incident reports
• Review referrals to determine placement in community corrections
• Conduct interventions on clients exhibiting antisocial behavior
• Facilitate cognitive behavioral therapy groups on a weekly basis
• Administer Acudetox- 5-point auricular acupuncture on clients with co-occurring disorders

-Grant Funded Temporary Position-

• Supervise juvenile and adult first-time offenders
• Counsel juvenile and adult offenders
• Review juvenile and adult case reports and identify those suitable for diversion
• Process referrals from district court, county court and municipal court
• Conduct assessments upon intake
• Refer clients to substance abuse, mental health, and offense specific providers
• Develop individual diversion plans for offenders; coordinate plans with other agencies, individuals and entities involved
• Monitor plans, maintains contact with parties involved
• Maintain being a liaison on cases with schools, law enforcement and community agencies
• Maintain program records and files and prepare correspondence and reports
• Speak before community and school groups
• Work with Restorative Justice programs and assist in facilitating the Stealing Hurts Other People (S.H.O.P.) class
• Trained as a Restorative Justice Facilitator