Taylor Miller
Indianola
Summary
Law enforcement professional prepared for high-stakes environments and rapid decision-making. Proven ability to enforce laws, conduct thorough investigations, and handle emergency situations effectively. Collaborative team member known for reliability and adaptability in dynamic conditions. Proficient in conflict resolution and crisis management.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Helicopter Mechanic/Crew Chief
Iowa National Guard
08.2018 - Current
- Provided flight and ground instruction for students in accordance with military regulations, focusing on safety, operations, and maneuvers.
- Fostered a culture of safety through consistent briefings, debriefings, and risk assessments.
- Collaborated with other instructors and aviation personnel to achieve training goals and enhance the overall program.
- Acted as a calm and decisive leader in high-pressure situations.
State Trooper
Iowa Department Of Public Safety
05.2017 - Current
- Enforced traffic laws to ensure public safety and compliance with regulations.
- Conducted thorough investigations of accidents and criminal activities, gathering evidence for legal proceedings.
- Collaborated with local law enforcement agencies to coordinate response efforts during emergencies.
- Provided first aid and emergency response services at accident scenes, ensuring timely medical assistance.
Service Technician
Bob Brown Buick GMC
08.2015 - 05.2017
- Diagnosed and repaired mechanical issues on a variety of motor vehicles.
- Mentored junior technicians, sharing expertise on best practices and safety protocols.
- Streamlined repair processes, reducing turnaround times for service requests.
- Maintained accurate records of repairs and maintenance activities using tracking software.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
Shop Hand
Agriland FS
02.2015 - 08.2015
- Maintained a clean and organized work area to ensure safety and efficiency.
- Collaborated with team members to streamline workflow and enhance productivity.
- Used hand trucks and forklifts to load, unload, and transport items.
- Followed safety protocols and adhered to operational guidelines consistently.
- Operated and serviced farm machinery, implements, and farm vehicles.
Helicopter Mechanic
United States Marine Corps
07.2010 - 04.2015
- Conducted routine inspections and maintenance on helicopter systems to ensure operational readiness.
- Diagnosed mechanical issues using advanced troubleshooting techniques to enhance aircraft performance.
- Trained junior mechanics on maintenance procedures and best practices for equipment handling.
- Mentored junior mechanics in best practices, contributing to a skilled and knowledgeable workforce.
- Oversaw repair processes, ensuring compliance with military standards and regulations for aviation safety.
- Managed inventory of tools and replacement parts, streamlining procurement processes for maintenance operations.
- Demonstrated ability to perform effectively under pressure, adapting to changing situations to achieve mission success.
- Applied exceptional attention to detail in personnel management, equipment maintenance, and operational execution.
Education
No Degree - Emergency Management
Des Moines Area Community College
Ankeny, IA05-2025
Associate of Applied Science - Criminal Justice
Des Moines Area Community College
Ankeny, IA12-2017
High School Diploma -
Indianola Highschool
Indianola, IA05-2010
Skills
- Effective communication
- Documenting information
- Continuous learning attitude
- Performing inspections
- Community engagement
- Public speaking
- Class instruction
- Lesson planning
- Curriculum development
- Expertise in subject matter
- Automotive knowledge
Accomplishments
- Multiple military awards for performance.
- Supervised a team of up to 15 team members.
- Solved interpersonal problems among team members from diverse backgrounds.
Certification
- GM Automotive Service Education Program certified
- Collateral Duty Inspector for the safety of flight on CH-53E helicopters
- Technical Inspector for the safety of flight on UH-60M helicopters
- Flight instructor for UH-60M Helicopters,
Timeline
Helicopter Mechanic/Crew Chief
Iowa National Guard
08.2018 - Current
State Trooper
Iowa Department Of Public Safety
05.2017 - Current
Service Technician
Bob Brown Buick GMC
08.2015 - 05.2017
Shop Hand
Agriland FS
02.2015 - 08.2015
Helicopter Mechanic
United States Marine Corps
07.2010 - 04.2015
No Degree - Emergency Management
Des Moines Area Community College
Associate of Applied Science - Criminal Justice
Des Moines Area Community College
High School Diploma -
Indianola Highschool