Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Mims Cannon

Chicago,Illinois

Summary

Highly efficient and motivated professional with a strong work ethic and positive attitude. Skilled in effective and persuasive communication, both orally and in writing. A team player with excellent mediation and problem-solving skills, excelling in science, mathematics, and computer science. Well-established in fast-paced and challenging environments, demonstrating responsibility and focus. Eager to learn and adept at applying new knowledge with skill and efficiency.


Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista Trainer

Target
07.2024 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Improved barista skills through one-on-one training sessions and practical demonstrations.
  • Taught proper procedures and strategies for success to new employees.
  • Handled cash and processed payments accurately to avoid errors.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Contributed to store profitability by monitoring inventory levels, placing orders as needed, and minimizing waste.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Monitored and verified merchandise for proper prices and labels.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Maintained general knowledge of departments to help customers quickly locate products and merchandise.
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Developed strong relationships with regular customers which increased return visits.

Cashier

Faber, Coe & Gregg, Inc.
05.2024 - 07.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Enhanced customer satisfaction by efficiently processing lottery transactions and providing prompt service.
  • Ensured accuracy in ticket dispensing and money handling for smooth lottery operations.
  • Assisted customers with lottery game selection, increasing their chances of winning and promoting repeat business.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

In-Store Shopper

Whole Foods Market Inc
11.2023 - 02.2024
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Selected best-quality perishable items such as meat and produce.
  • Scanned each item's barcode before item's removal from shelf.
  • Loaded and unloaded orders at customer's homes or locations.

Head Café Hostess

American Girl
07.2022 - 07.2023
  • Manage reservations by phone, answer customer questions, and inform of accurate wait times
  • Resolve customer questions about hours, seating and menu information
  • Support servers, food runners and bussers with keeping dining area ready for every guest
  • Manage cash registers and credit card machines to cash out customers
  • Assign patrons to tables suitable for needs and restaurant section rotation
  • Cultivate positive guest relations by managing information and orchestrating speedy seating
  • Work with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Monitor seating area and check restrooms regularly to keep spotless
  • Coordinate dining area staff to evaluate server loads and calculate accurate wait times
  • Keep detailed payment records throughout shift to complete cash and card payments.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Dancer

ASM Dance Ensemble
06.2017 - 08.2017
  • Performed choreographed dance routines throughout the City of Chicago
  • Created and choreographed dance routines, solos and group performances.

Volunteer

Mayor's Office (Special Event)
08.2016 - 08.2016
  • Back-to-School Event
  • Handed out Back-to-School book bags
  • Checked-in participants and gave directions
  • Maintained organized and clean work area
  • Educated residents and families about available services and resources.

Clerical Assistant

Vintage Realtors & Associates
06.2016 - 07.2016
  • Scheduled appointments for brokers and realtors for residential showings
  • Answered phones and took messages
  • Accompanied brokers to showings
  • Organized pending and closed files by address
  • Photocopied and passed out flyers.

Education

High School Diploma -

Kenwood Academy
06.2021

Skills

  • Microsoft Word
  • PowerPoint
  • Google Slides
  • Website Design
  • Snapchat & Instagram
  • Excel
  • Outlook
  • TEAMS
  • Multitasking capabilities
  • Effective communication
  • Active listening
  • Problem Solving
  • Bootstrap framework
  • Customer Service
  • Cash Register Operation
  • Cash Handling
  • ID Verification
  • POS Systems
  • Customer Assistance
  • Product restocking
  • Sales expertise
  • Product Knowledge
  • Money Handling
  • Written and verbal communication
  • POS system operations
  • Customer service excellence
  • HTML
  • CSS
  • Leadership experience
  • Public Speaking
  • Creative Problem-Solving

Certification

  • Full Stack Web Development, Northwestern University - 10 months
  • Cybersecurity, University of Chicago - September 2024 - May 2025

Timeline

Barista Trainer

Target
07.2024 - Current

Cashier

Faber, Coe & Gregg, Inc.
05.2024 - 07.2024

In-Store Shopper

Whole Foods Market Inc
11.2023 - 02.2024

Head Café Hostess

American Girl
07.2022 - 07.2023

Dancer

ASM Dance Ensemble
06.2017 - 08.2017

Volunteer

Mayor's Office (Special Event)
08.2016 - 08.2016

Clerical Assistant

Vintage Realtors & Associates
06.2016 - 07.2016

High School Diploma -

Kenwood Academy

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Taylor Mims Cannon