Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Mitchell

Vancouver,WA

Summary

Proven to excel in high-volume environments, I leveraged my effective multitasking and interpersonal engagement skills at Playmakers Bar & Grill to significantly enhance customer satisfaction. My innovative cocktail creations and dedication to cleanliness contributed to a noticeable increase in repeat clientele, showcasing my ability to blend service excellence with supportive teamwork.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Playmakers Bar & Grill
01.2019 - 02.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Helped management plan and serve bar menu exceeding customer expectations.

Bartender/Manager

38 Below
03.2018 - 01.2019
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.

Bartender/Server

Charlies Sports Bar
02.2015 - 02.2018
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Education

Dental Assistant Certification - Dental Assistant Certification Program

Charter College
Vancouver, WA
01-2012

High School Diploma -

Union High School
Camas, WA
06-2010

Skills

  • Effective Multitasking
  • Service Excellence
  • Highly reliable
  • Supportive Team Member
  • Interpersonal Engagement
  • Cleanliness and hygiene
  • Strong multitasking
  • Alcohol awareness
  • Anticipating guest needs
  • Craft cocktail preparation

Timeline

Bartender/Server

Playmakers Bar & Grill
01.2019 - 02.2021

Bartender/Manager

38 Below
03.2018 - 01.2019

Bartender/Server

Charlies Sports Bar
02.2015 - 02.2018

Dental Assistant Certification - Dental Assistant Certification Program

Charter College

High School Diploma -

Union High School

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Taylor Mitchell