TAYLOR MOE
CEDAR PARK,Texas
Summary
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
10
10
years of professional experience
Work History
Senior Assistant Manager
Enterprise Rent-A-Car
Austin, TX
06.2023 - Current
- Provided leadership and direction to staff, setting clear expectations and monitoring performance.
- Developed effective strategies for increasing sales and profitability through product promotion initiatives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints promptly while ensuring a positive shopping experience.
- Coached team members on best practices for providing exceptional customer service.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Studio Manager
Orangetheory Fitness
Austin, TX
01.2023 - 06.2023
- Assisted in the onboarding process of new employees by providing training materials.
- Monitored the management staff to ensure that the company's "open-door policy" was consistent, allowing employees to share ideas and openly make suggestions.
- Led marketing efforts to promote studio services, increasing brand visibility and client base.
- Coordinated schedules for staff, client, and studio bookings to maximize efficiency.
- Managed studio space organization and upkeep, ensuring a safe and welcoming work environment.
Store Manager
General Nutrition Centers
Silverdale, WA
07.2014 - 08.2020
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Updated and maintained store signage and displays.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Bachelor of Science - Psychology
Eastern Oregon University
La Grande, OR06-2023
Associate of Arts - Human Services
Olympic College
Bremerton, WA06-2021
Skills
- Operations Management
- Staff Training and Development
- Customer Relationship Management
- Employee Performance Evaluations
- Team motivation
- Sales Reporting
- Customer service and satisfaction
- Sales Strategies
Timeline
Senior Assistant Manager
Enterprise Rent-A-Car
06.2023 - Current
Studio Manager
Orangetheory Fitness
01.2023 - 06.2023
Store Manager
General Nutrition Centers
07.2014 - 08.2020
Bachelor of Science - Psychology
Eastern Oregon University
Associate of Arts - Human Services
Olympic College
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