Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Momon

Houston,TX

Summary

Dedicated professionalism with 5 years of remote work experience, including a recent role at Navient BPO. I have skilled in answering 50-100 calls daily. Diligent Desired Position with solid background in call center customer service. Efficiently handled customer inquiries and resolved issues, contributing to high customer satisfaction levels. Demonstrated strong communication and problem-solving skills. Professional customer service expert with strong communication and problem-solving skills. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining high standards. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, empathy, and results-driven approach in high-pressure environments.

Overview

6
6
years of professional experience

Work History

Call Center Customer Service Representative

Navient BPO
03.2023 - 08.2025
  • Managed a diverse array of customer inquiries and resolved issues efficiently while maintaining high satisfaction levels, all within a remote work environment at Ancient BPO.

Call Center Representative

Amazon
01.2020 - 06.2022

Handled high-volume inbound and outbound calls while providing professional and empathetic customer support.
Assisted customers with account inquiries, billing issues, payment arrangements, and policy clarifications.

Education

High School Diploma -

Texans Can Academy Southwest
Houston, TX
06.2021

Skills

  • Time Management
  • Self-Motivation
  • Remote Communication
  • Technical Proficiency
  • Critical Thinking
  • Problem-Solving

Timeline

Call Center Customer Service Representative

Navient BPO
03.2023 - 08.2025

Call Center Representative

Amazon
01.2020 - 06.2022

High School Diploma -

Texans Can Academy Southwest