Dedicated professionalism with 5 years of remote work experience, including a recent role at Navient BPO. I have skilled in answering 50-100 calls daily. Diligent Desired Position with solid background in call center customer service. Efficiently handled customer inquiries and resolved issues, contributing to high customer satisfaction levels. Demonstrated strong communication and problem-solving skills. Professional customer service expert with strong communication and problem-solving skills. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining high standards. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, empathy, and results-driven approach in high-pressure environments.
Handled high-volume inbound and outbound calls while providing professional and empathetic customer support.
Assisted customers with account inquiries, billing issues, payment arrangements, and policy clarifications.