Taylor Monteau
Odessa
Summary
Motivated and detail-oriented professional seeking to contribute strong organizational, communication, and problem-solving skills to a dynamic team while continuing to grow and develop within the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Technician
Legacy Animal Emergency Hospital
04.2022 - Current
- Planned, scheduled, and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Collected patient biopsies and blood samples for laboratory analysis.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Obtained patient history from owners and performed physical examinations.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Veterinary Technician
Heartland Vet Partners
02.2020 - 04.2022
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Performed dental cleanings using ultrasonic scaler.
- Administer medications, vaccines and treatments as instructed by veterinarian.
Receptionist/Assistant Veterinary Technician
NVA - Tall City Vet
04.2020 - 02.2021
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multi-line telephone system and greeted claimants during office visits.
- Assisted with onboarding new clients and securing paperwork completion.
- Obtained patient history from owners and performed physical examinations.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Educated clients on nutrition, preventive health and other animal care.
- Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
Kennel Manager
Pondersoa Pet Resort
08.2015 - 10.2017
- Communicated with pet parents, sharing pictures and relevant information regarding treasured animals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Cared for animals for up to 14 nights during owner absences.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
Education
High School Diploma -
Georgetown High School
Georgetown, TXSkills
- Staff training and development
- Veterinary office administration
- Emergency care
- Client education
- Complaint resolution
- Account updating
- Task prioritization
- Positive and professional
Certification
CPR Recover BLS/ALS Certified
Timeline
Lead Technician
Legacy Animal Emergency Hospital
04.2022 - Current
Receptionist/Assistant Veterinary Technician
NVA - Tall City Vet
04.2020 - 02.2021
Veterinary Technician
Heartland Vet Partners
02.2020 - 04.2022
Kennel Manager
Pondersoa Pet Resort
08.2015 - 10.2017
High School Diploma -
Georgetown High School