Taylor Moore
Phoenix,AZ
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
4
4
years of professional experience
Work History
Usher
Celebrity Theater
09.2023 - Current
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Worked with other staff members to facilitate smooth flow of operations.
- Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
- Monitored entrance and exit of venue to guarantee safety of guests.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
Retail Sales Associate / Merchandise Handler
Cracker Barrel
12.2019 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Barista
Phoenix Magazine Cafe And Market
09.2023 - 01.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Host
Olive Garden Restaurant
02.2023 - 07.2023
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Environmental And Sustainability Studies
Northern Arizona University
Flagstaff, AZHigh School Diploma -
Desert Vista High School
Phoenix, AZ05.2021
Skills
- Patience and composure
- Problem-solving abilities
- Critical Thinking
- Computer Proficiency
- Stock management
- Team Player
- Exceptional customer service
- Adaptive and creative
- Cash Handling
Timeline
Usher
Celebrity Theater
09.2023 - Current
Barista
Phoenix Magazine Cafe And Market
09.2023 - 01.2024
Host
Olive Garden Restaurant
02.2023 - 07.2023
Retail Sales Associate / Merchandise Handler
Cracker Barrel
12.2019 - Current
Environmental And Sustainability Studies
Northern Arizona University
High School Diploma -
Desert Vista High School
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