Taylor Moore
Carrollton,GA
Summary
Dedicated worker with excellent communication, time management and computer skills. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Frequently praised as hardworking by my peers.
Overview
6
6
years of professional experience
Work History
Office Manager
Tillman Eye Center
11.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Researched patient benefits to assist with insurance questions.
- Ensured timely and accurate insurance verification for a smooth billing process.
- Assisted patients with understanding personalized insurance coverage and benefits.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Conducted audits of registrations, insurance verifications, and insurance denials.
- Facilitated smooth communication between clients and insurance providers, expediting claim resolutions.
- Entered patient demographic and insurance data into electronic medical record system.
- Ensured timely processing of insurance claims, reducing delays and denials.
- Processed medical insurance claims and payments.
- Coordinated appointments, referrals, and insurance authorizations for seamless transitions between services.
- Verified patient's insurance eligibility and benefits coverage.
- Educated clients about health insurance coverage options, benefits and costs.
CAREGIVER
The Stewart house
09.2018 - 04.2020
- Read and contributed to shift reports and care notes
- Engaged clients through conversation and companionship, promoting independence and social requirements
- Administered bedside and personal care, such as ambulation and personal hygiene assistance
- Interacted with my residents and their families
- Answered phone calls from families and businesses.
Education
HIGH SCHOOL DIPLOMA -
Central high school
Carrollton, GASkills
- Social Perceptiveness
- Time Management
- Respectful and Compassionate
- ICD-10 Coding
- CPT
- Medicare/Medicaid
- Prior Authorizations
State
GA
Zip
30116
City
Carrollton
Timeline
Office Manager
Tillman Eye Center
11.2022 - Current
CAREGIVER
The Stewart house
09.2018 - 04.2020
HIGH SCHOOL DIPLOMA -
Central high school
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