Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Taylor Moore

DENTON,United States

Summary

Driven and adaptable professional with a strong work ethic and excellent team collaboration skills, demonstrated through impactful service at Chick-fil-A and Bullocks Deli. Excelled in customer satisfaction and efficiency, enhancing guest experiences by leveraging critical thinking and multitasking abilities. Certified in First Aid/CPR, showcasing a commitment to safety and patient care. Objective is to obtain a meaningful and rewarding career serving the community and continuing a family legacy of serving in the Fire and EMS profession.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Chick-fil-A
Easton, MD
06.2024 - Current
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
  • Managed waitlist and communicated wait times accurately to guests.
  • Greeted customers and provided friendly customer service.
  • Replenished supplies and organized food preparation stations to maximize productivity.
  • Assisted guests with special needs or accommodations, ensuring an inclusive environment.
  • Ensured compliance with health and safety regulations within the front-of-house area.
  • Prepared drinks upon request according to recipes and standards set by management.
  • Upheld company standards and values, representing the brand positively.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Worked with managers to report and resolve customer issues or concerns.
  • Directed patrons to restrooms and other amenities within facility.
  • Managed large groups in a timely manner while ensuring satisfaction of all guests.
  • Handled customer queries and complaints, ensuring satisfactory resolution.
  • Brewed and served coffee and tea with preferred add-ins.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Communicated orders to kitchen staff in an accurate and timely fashion.

Cashier

Bullocks Deli
Denton, MD
09.2021 - 06.2023
  • Greeted customers promptly and responded to questions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Stocked shelves with merchandise when needed.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Answered phone calls to assist customers with questions and orders.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Processed customer payments quickly and returned exact change and receipts.
  • Collected payments and provided accurate change.
  • Assisted in opening and closing duties, such as cleaning and restocking.
  • Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
  • Performed opening and closing duties such as counting money in register drawers or restocking supplies.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Prepared tables for meals by setting up items such as linens, silverware, and glassware.
  • Informed customers of daily specials and menu changes.
  • Stocked service areas with supplies during slow periods.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

Education

High School Diploma -

North Caroline High
Ridgely, Maryland
06-2023

Skills

  • Positive demeanor
  • Strong work ethic
  • First Aid/CPR Certified
  • Flexibility and adaptability
  • Team collaboration
  • Critical thinking
  • Patient transfers
  • Patient care
  • Attention to detail
  • Active listening
  • Training & Development
  • Cultural awareness
  • Analytical and critical thinking
  • Multitasking Abilities
  • Constructive criticism

Affiliations

  • Listening to podcasts and reading to learn new things
  • engaging in meaningful conversations
  • trying new activities
  • meeting new people

Timeline

Front of House Employee

Chick-fil-A
06.2024 - Current

Cashier

Bullocks Deli
09.2021 - 06.2023

High School Diploma -

North Caroline High

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Taylor Moore