Taylor Moore
Chandler,AZ
Summary
Resourceful professional in customer service known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Usher
Celebrity Theater
Phoenix, AZ
09.2023 - Current
- Conducted pre-event inspections of the facility to identify potential hazards.
- Collected tickets at entrances and exits when required.
- Greeted guests and directed them to their seats.
- Provided assistance to people with disabilities who require special accommodation.
- Answered questions from guests about events, venues, times.
Retail Associate/Merchandise Handler
Cracker Barrell Old Country Store
Chandler, AZ
12.2019 - Current
- Operated register accurately and efficiently while processing payments from customers.
- Monitored sales floor to identify customers in need of assistance and replenishing merchandise.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
- Organized backroom storage areas for efficient access to merchandise.
- Assisted with projects such as reorganizing the store layout or launching new products.
Barista
Phoenix Magazine Cafe & Market
Phoenix , AZ
09.2023 - 01.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty drinks such as teas, smoothies, lattes, cappuccinos, Americanos, etc.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Provided excellent customer service by responding to inquiries quickly and efficiently.
- Monitored inventory levels of supplies and restocked when necessary.
Host
Olive Garden
Flagstaff , AZ
04.2023 - 05.2023
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
High School Diploma -
Desert Vista High School
Phoenix, AZ05-2021
Skills
- Guest relations
- Patience and composure
- Upholding venue policies
- Reliability and punctuality
- Strong interpersonal skills
- Working under pressure
- Performance improvement
Accomplishments
- National Honors Society member
- Organized high school blood drive
- Organized 'Donate Don't Ditch' campaign on Northern Arizona University's campus
Certification
- CPR certified
- Trained in Microsoft Word and Excel
References
References available upon request.
Timeline
Usher
Celebrity Theater
09.2023 - Current
Barista
Phoenix Magazine Cafe & Market
09.2023 - 01.2024
Host
Olive Garden
04.2023 - 05.2023
Retail Associate/Merchandise Handler
Cracker Barrell Old Country Store
12.2019 - Current
- CPR certified
- Trained in Microsoft Word and Excel
High School Diploma -
Desert Vista High School
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