
Detail-oriented Telecommunications & Call Center professional with 5+ years of experience coordinating staff assignments, handling high-volume communications, and supporting dispatch-style operations. Skilled in multi-line systems, emergency response, documentation, schedule management, and strict adherence to safety, security, and HIPAA guidelines.
Crew & Staff Scheduling
Dispatch & Assignment Coordination
Multi-Line Phone Systems
High-Volume Call Handling
Payroll Verification Support
Emergency Response Protocols
Microsoft Word, Excel, Outlook
Report Preparation
Clerical & Administrative Support
Safety & Security Compliance
Strong Verbal & Written Communication