Taylor Morris
Rougemont,NC
Summary
Highly Motivated Independent Worker with Proficient Organization Skills. Maintains efficient communication skills with patients and providers. Current Patient Population comments on my empathy and compassion for their care.
Overview
7
7
years of professional experience
Work History
Patient Care Technician/Administrative Assistant
Davita Kidney Care
12.2022 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Assisted nursing staff with completing daily rounds, documenting vital signs, answering calls and competing monthly education.
- Works extensively in the electronic health record to locate specific clinical documents for the purpose of fulfilling a request.
- Collected and transported specimens to prepare for lab testing.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Upheld infection control and prevention policies across different patient-facing areas.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Insurance Coverage Updates for Appropriate patients
- Regularly evaluates work list and re-prioritizes items for the day.
- Maintaining knowledge of CMS rules and guidelines
- Patient Scheduling
- holding strong working relations with internal and external staff
Patient Support Specialist
Emerge Ortho
06.2019 - 12.2022
- Delivered front-office administrative support, shared general information and employed clinical knowledge when assisting patients.
- Helped other staff with patient transfers by moving patients between departments.
- Warmly greeted patients and visitors and made each feel welcome.
- Assist with Medical Records
- Answering Phones
- Scheduling Appointments
- Organizing
- Scheduling/Rescheduling Appointments
Birthday Party Host
Palace Point
10.2018 - 06.2019
- Customer Service Support
- Cashier Experience
- Answering Phones
- Handling Monday
- Organizing
Cashier
Twins Meat Market
08.2016 - 10.2018
- Customer Service
- Answering Phones
- Stocking Shelves
- Handeling Money
Education
Associate of Applied Science - Healthcare Management Technology
Piedmont Community College
Roxboro, NC05.2023
High School Diploma -
Voyager Academy High School
Durham NC05.2019
Skills
- Monitoring Patient Conditions
- Message Delivery
- Treatment Room Sanitation
- Proficient in Microsoft Word and Excel Spread Sheet
- Patient Communication Skills
- Great Organization Skills
- Verbal and Written Communication Skills
- Detail Oriented
- Fluent with Electronic Medical Records
- Strong Independent Worker
Timeline
Patient Care Technician/Administrative Assistant
Davita Kidney Care
12.2022 - Current
Patient Support Specialist
Emerge Ortho
06.2019 - 12.2022
Birthday Party Host
Palace Point
10.2018 - 06.2019
Cashier
Twins Meat Market
08.2016 - 10.2018
Associate of Applied Science - Healthcare Management Technology
Piedmont Community College
High School Diploma -
Voyager Academy High School
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