Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Morse

Summary

Dedicated candidate eager to guide on spiritual matters and promote spiritual growth. Skilled in teaching, mentoring and counseling. Adept at building relationships and qualified to lead and organize small groups and congregations. Open-minded and committed to serving with utmost patience.

Overview

9
9
years of professional experience

Work History

Youth Group Leader

Ymca Of Salem
10.2023 - Current
  • Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
  • Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
  • Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
  • Cultivated strong communication among group members through team-building exercises and open discussions.
  • Increased member retention by designing engaging lesson plans that catered to various learning styles within the group.
  • Implemented conflict resolution strategies when necessary, addressing any issues or concerns among group members promptly and effectively.
  • Inspired creativity amongst participants through art-based projects focused on self-expression and cultural awareness.
  • Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
  • Provided one-on-one guidance to individual members seeking support or advice on personal challenges they were facing.

Assistant Store Manager

Spencers Gifts
01.2022 - 10.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.

Sales Associate

Zumiez
11.2021 - 01.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Bakers Assistant

Topsfield Bake Shop
01.2020 - 06.2021
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Operated commercial kitchen equipment and tools.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Trained and supervised new employees on bakery operations and procedures.
  • Created appealing displays to showcase products in bakery.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Complied with health and safety codes to protect staff and customers.
  • Produced consistently high-quality baked goods for customers.

Table Busser

The Pancake House
05.2018 - 09.2019
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Enhanced dining experience with prompt removal of used dishes and ensuring a clean table environment.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
  • Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.

Assistant Karate Instructor

International Martial Arts
01.2015 - 11.2017
  • Enhanced students'' physical fitness by incorporating strength and conditioning exercises into karate lessons.
  • Assisted head instructor in developing comprehensive lesson plans to improve students'' martial arts skills and techniques.
  • Improved student retention rate with engaging, age-appropriate activities and drills tailored to individual abilities.
  • Maintained a safe and disciplined training environment, resulting in injury reduction and increased focus on learning.

Camp Counselor

Boxford Park Program
06.2017 - 09.2017
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.

Education

Associate of Science - Human Service's

North Shore Community College
Danvers, MA
05.2024

High School Diploma -

Essex North Shore Agricultural
Danvers, MA
06.2021

Skills

  • Cultural Awareness
  • Creativity and Innovation
  • First aid and safety
  • Inclusivity and diversity
  • Positive Reinforcement
  • Flexible Schedule
  • Interpersonal Skills
  • Parent Communication
  • Activity Coordination
  • Teamwork and Collaboration

Timeline

Youth Group Leader

Ymca Of Salem
10.2023 - Current

Assistant Store Manager

Spencers Gifts
01.2022 - 10.2023

Sales Associate

Zumiez
11.2021 - 01.2022

Bakers Assistant

Topsfield Bake Shop
01.2020 - 06.2021

Table Busser

The Pancake House
05.2018 - 09.2019

Camp Counselor

Boxford Park Program
06.2017 - 09.2017

Assistant Karate Instructor

International Martial Arts
01.2015 - 11.2017

Associate of Science - Human Service's

North Shore Community College

High School Diploma -

Essex North Shore Agricultural

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Taylor Morse