Taylor Moss
Senoia,Georgia
Summary
After 2 years, I have had quite the journey at Planterra Club! My progression from a first-time server to Assistant Service Director in just 9 months has given me a goal driven mindset. My passion for food, wine, and member experience shines through in the dedication to making Planterra a better place every day.
Taking on responsibilities such as inventory management, increasing sales, COGS, and collaborating with the chef to create memorable dining experiences demonstrates my commitment to excellence. The leadership skills and ability to motivate my team to exceed member expectations are invaluable qualities in my role. I am familiar with the member experience and the expectations of Planterra as a whole. I hope that you take the time to consider my achievements
Overview
2
2
years of professional experience
Work History
Assistant Food Service Director
Planterra Ridge
01.2022 - Current
- Deliver in-depth training to workers in customers-facing roles to promote strong team performance.
- Developed strategies to improve restaurant service levels for busy facility
- Plan operations to effectively cover needs while controlling costs and maximizing service.
- Coordinate services for special events, providing exceptional quality and presentation within budget and restrictions.
- Work with a qualified chef to diversify menu with new drink offerings.
- Analyze financial reports to identify areas of opportunity for increasing profitability while managing expenses effectively within budget constraints.
- Maximize profitability with strategic menu pricing and comprehensive inventory management systems.
- Increase member loyalty by consistently providing exceptional service standards and memorable dining experiences.
- Optimize labor costs by monitoring staffing levels based on business needs and adjusting schedules accordingly.
- Develope unique events and specials to drive sales.
- Ensure compliance with all health and safety regulations.
- Increase guest satisfaction by revamping bar menus and introducing beverage offerings.
- Collaborated with executive leadership to establish long-term goals and strategic plans for the food and beverage department.
Education
Bachelor of Business Management -
University of Mississippi
Oxford, MississippiHigh School Diploma -
East Coweta High School
Sharpsburg, Georgia05.2015
Skills
- Customer Service/ Management
- Microsoft Office
- MS Excel
- Staff Leadership
- Ordering and Purchasing
- Inventory Management
- Collaboration and Teamwork
- Recruitment and hiring
- Training and Onboarding
- Front of House Management
- Payroll Administration
- Health Code Compliance
- POS Terminal Operation
- Event Coordination
- Wine Tasting Events
Accomplishments
- Had a helping hand in hosting weddings, celebration of life, and bridal showers.
- Used Microsoft Excel for inventory tracking spreadsheets and other spreadsheets.
- Collaborated with team in the development of private events and outings.
- Supervised team of multiple staff members.
References
- References upon request.
Timeline
Assistant Food Service Director
Planterra Ridge
01.2022 - Current
Bachelor of Business Management -
University of Mississippi
High School Diploma -
East Coweta High School
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