Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Taylor Mrazek

Newburgh

Summary

Strategic-thinking individual offering 16+ years history of leading quality improvement initiatives. Offering effective communication, team building and coaching skills with commitment to fostering company vision and building professional culture rooted in trust and mutual respect.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Senior Director, Population Performance

The Institute for Family Health
03.2018 - Current

· Champions continuous improvement initiatives to drive operational excellence within the organization.

· Establishes data-driven decision-making processes and implemented best practices in analytics to optimize performance across the organization, specifically for our numerous Shared Savings, Value Based Contracts and Pay for Performance programs.

· Optimizes project timelines by effectively delegating tasks and prioritizing workload among team members.

· Streamlines operations for increased efficiency with process improvements and automation.

· Leads cross-functional teams to successfully launch new products, meeting deadlines and budgets.

· Meets with department supervisors regularly and provides staff support to attain organizational goals.

· Drives strategic improvements to enhance operational and organizational efficiencies.

· Evaluates employee performance and conveyed constructive feedback to improve skills.

· Recruits, interviews and hires employees and implements mentoring program to promote positive feedback and engagement.

· Establishes performance goals for employees and provides feedback on methods for reaching those milestones.

· Defines clear targets and objectives and communicates to other team members.

· Cultivates a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.

Government Initiatives and Planning Strategist

Middletown CHC
12.2015 - 03.2018

· Implemented innovative solutions for optimizing processes, resulting in increased efficiency and reduced costs through DSRIP (MontefioreHudson Valley Collaborative (MHVC) and Center for Regional Healthcare Innovation (CRHI) at Westchester Medical Center).

· Spearheaded the development of strategic plans, ensuring alignment between short-term tactics and long-term goals.

· Provided actionable insights based on data-driven analysis, enabling informed decision-making across all levels of the organization.

· Collaborated with cross-functional teams to develop and execute strategic initiatives aligned with organizational objectives.

· Engaged in continuous process improvement efforts that led to more efficient workflows saving both time and resources.

· Managed high-impact projects from inception to completion, consistently delivering results on time and within budget constraints.

· Led cross-functional teams to launch successful projects, meeting all project timelines and budget requirements.

· Coordinated with external partners to enhance continuity of care.

· Maximized strategic approaches by keeping close eye on performance and making appropriate adjustments.

Director, Provider Relations, Programs and Services

THINC, Inc (Now HealthlinkNY)
07.2014 - 06.2015

· Implemented new entity participation and trained organizations on health information exchange services

· Organized and led stakeholder workgroups to support use of health information exchange.

· Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.

· Improved project efficiency with strategic planning, resource allocation, and time management practices.

· Leveraged professional networks and industry knowledge to strengthen client relationships.

· Enhanced stakeholder satisfaction with timely and transparent communication strategies.

· Interacted well with customers to build connections and nurture relationships.

· Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

· Trained and guided team members to maintain high productivity and performance metrics.

· Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.

· Heightened team collaboration through regular communication, goal setting, and performance evaluations.

Program Manager, Supporting Excellence

Hudson Health Plan (Now MVP)
05.2008 - 07.2014

· Developed tracking system for Provider and member outreach and educated providers and staff on projects and strategies focused on quality improvement.

· Managed and supervised administrative and daily program operations, complying with policies and regulations.

· Established strong relationships with key stakeholders, ensuring support for program initiatives.

· Developed strategic plans, setting clear objectives and achievable milestones for the team.

· Managed cross-functional teams for successful project completion within deadlines and budgets.

· Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.

· Managed multiple strategic projects with numerous sub-projects or workstreams.

· Identified program obstacles and communicated possible impacts to team.

· Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.

· Met with project stakeholders on regular basis to assess progress and make adjustments.

· Delivered high-quality results by setting performance metrics and monitoring progress against targets.

· Improved program efficiency by streamlining processes and implementing time-saving solutions.

· Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.

· Leveraged project management processes and tools to define and execute projects.

· Researched industry best practices in support of training development and program content.

· Interacted with clients (Provider Groups) to identify needs.

· Successfully managed budgets and allocated resources to maximize productivity and profitability ($2.7 Million Dollar Budget).

Education

Master of Business Administration - Healthcare Management

Iona College
05.2020

Bachelor of Arts - Communication, Minor in Business

Marist College
05.2005

Associate of Advertising and Marketing -

Georgian College
05.2002

Skills

  • Collaborative Leadership
  • Charismatic Leader
  • Program Management
  • Creativity and Innovation
  • Problem Resolution
  • Performance Tracking and Evaluation
  • Culture Transformation
  • Team Management
  • Policy Development
  • Data Analytics
  • Stakeholder Relations
  • Verbal and written communication
  • Project Management

Certification

Lean Six Sigma

Timeline

Senior Director, Population Performance

The Institute for Family Health
03.2018 - Current

Government Initiatives and Planning Strategist

Middletown CHC
12.2015 - 03.2018

Director, Provider Relations, Programs and Services

THINC, Inc (Now HealthlinkNY)
07.2014 - 06.2015

Program Manager, Supporting Excellence

Hudson Health Plan (Now MVP)
05.2008 - 07.2014

Master of Business Administration - Healthcare Management

Iona College

Bachelor of Arts - Communication, Minor in Business

Marist College

Associate of Advertising and Marketing -

Georgian College
Taylor Mrazek