Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Languages
Timeline
Hi, I’m

TAYLOR NATIONS

Monterey,LA

Summary

Personable and reliable with keen sense for timely and accurate arrival. Pursues opportunities to learn new skills and contribute to group or individual success. Offers strong administrative, relationship-building and problem solving abilities. Developed skills in hands-on construction work in fast-paced environments. Friendly and adaptable.

Overview

8
years of professional experience
1
Certification

Work History

Amazon - VRLS Logistics

Delivery Associate
12.2024 - 02.2025

Job overview

  • Delivered 120 packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
  • Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.

Delta Bank

Head Teller
08.2020 - 11.2024

Job overview

    • Researched and resolved open items and deposit issues
    • Trained and coached others in procedures, compliance standards, and performance strategies
    • Completed daily cash balancing and operated ATM's
    • Carried out special services for customers, such as ordering bank cards and checks

DoorDash

Delivery Driver
06.2024 - 07.2024

Job overview

  • Ensured customer satisfaction by providing friendly service during deliveries.
  • Used handheld devices to track and confirm delivery status.
  • Navigated local streets to ensure timely delivery of goods.
  • Loaded and unloaded packages carefully, maintaining product integrity.

Home Bank

Universal Bank Teller
06.2023 - 12.2023

Job overview

  • Proactively identify and inform customers of account status deficiencies and disputed transactions while providing options to resolve
  • Opened accounts for new customers and prepare new account paperwork, applications and request the required identification
  • Assisted management in bank opening and closing procedures

Roux 61 Seafood & Grill

Server
06.2018 - 08.2021

Job overview

  • Greeted customers, answered questions, and recommended specials to increase profits
  • Communicated with kitchen staff to stay updated on item availability and customer wait times
  • Handled food safely and cleaned spaces to protect customers from foodborne illness and maintain proper sanitation
  • Monitored inventory to provide needed supplies to servers and bartenders
  • Trained new employees on restaurant policies

Tower Loan

Customer Service Representative
08.2019 - 08.2020

Job overview

  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • De-escalated problematic customer concerns, maintaining a calm, friendly demeanor
  • Informed customers about billing procedures, processed payments, and provided payment options setup assistance
  • Maintained a high level of professionalism when dealing with difficult customers

Big John's Burgers

Cashier
01.2017 - 01.2019

Job overview

  • Collected payments and provided accurate change
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity
  • Helped customers find specific products, answered questions, and offered product advice
  • Worked closely with front-end staff to assist customers
  • Delivered a high level of customer service to patrons using active listening and engagement skills
  • Answered product questions with up-to-date knowledge of sales and store promotions

Education

Central Louisiana Technical Community College
Ferriday, LA

Pharmacy Technician Certificate
05.2018

Monterey High School
Monterey, LA

High School Diploma
05.2015

Skills

  • Adaptable
  • Leadership
  • Problem Solving
  • Organizational Skills
  • Computer Literacy
  • Attention to Detail
  • Banking Software Familiarity
  • Welding Techniques
  • Safety Protocols
  • Power Tools Operation
  • Heavy Lifting
  • Budget Management
  • Tool Proficiency
  • Project Management
  • Package handling
  • GPS navigation
  • Vehicle maintenance

Certification

  • TWIC
  • OSHA 10
  • Basic 12 Plus
  • Welcome to Millwright - Training
  • The Nations Experience LLC - Owner/CEO

Hobbies and Interests

  • Travel/Touring
  • Outdoor recreation; camping, rafting, kayaking, horseback riding, biking
  • DIY projects; painting, building, reupholster secondhand furniture, landscaping
  • Fitness; walking/jogging, strength, dancing
  • Community involvement; fundraising, festivals, arts, event planning, parades

Languages

English
Full Professional
Spanish
Elementary

Timeline

Delivery Associate

Amazon - VRLS Logistics
12.2024 - 02.2025

Delivery Driver

DoorDash
06.2024 - 07.2024

Universal Bank Teller

Home Bank
06.2023 - 12.2023

Head Teller

Delta Bank
08.2020 - 11.2024

Customer Service Representative

Tower Loan
08.2019 - 08.2020

Server

Roux 61 Seafood & Grill
06.2018 - 08.2021

Cashier

Big John's Burgers
01.2017 - 01.2019

Monterey High School

High School Diploma

Central Louisiana Technical Community College

Pharmacy Technician Certificate

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