Taylor Newell
Gallipolis,OH
Summary
Dynamic and dedicated professional with extensive experience at Petland, excelling in animal care and customer education. Proven ability to implement safety protocols and build relationships, enhancing client satisfaction. Skilled in pet handling techniques and demonstrating patience, I effectively monitored animal health, contributing to reduced return rates and improved wellbeing.
Overview
6
6
years of professional experience
Work History
Pet Counselor
Petland
Charleston, WV
01.2025 - Current
- Educated customers on pet care and product selection to enhance satisfaction.
- Assisted in daily operations, ensuring a clean and safe environment for animals.
- Supported adoption processes by conducting interviews and evaluating potential pet owners.
- Monitored animal health and behavior, reporting concerns to management promptly.
- Developed knowledge of various breeds, helping customers make informed decisions.
- Conducted thorough health checks on animals, maintaining optimal pet wellbeing and reducing return rates.
Bartender
Buffalo Wild Wings
Gallipolis, OH
12.2019 - 11.2025
- Prepared and served a variety of beverages, ensuring quality and consistency.
- Maintained cleanliness and organization of bar area, adhering to safety standards.
- Assisted customers with menu selections, enhancing overall dining experience.
- Collaborated with kitchen staff to synchronize orders and optimize service flow.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Lead Kennel Tech
Petland
04.2023 - 07.2023
- Supervised daily operations to ensure optimal animal care and facility maintenance.
- Implemented safety protocols, reducing incidents and promoting a secure environment for animals and staff.
- Monitored animal health and behavior, providing feedback to veterinary staff for prompt interventions.
- Reduced illness outbreaks among animals by maintaining strict sanitation standards in all kennel areas.
- Streamlined feeding schedules to ensure consistency in providing balanced nutrition to each animal.
- Maintained detailed records on each animal''s history, vital statistics, and medical treatments, enabling thorough tracking of individual needs and progressions.
- Kept animals clean and free of contaminants to promote optimal health.
Vet Tech
French Town Vet Clinic
04.2022 - 12.2022
- Assisted veterinarians in administering vaccinations and treatments to animals.
- Monitored patient vital signs and reported changes to veterinary staff.
- Prepared surgical instruments and assisted during procedures ensuring sterile environments.
- Educated pet owners on proper care, nutrition, and post-operative instructions.
- Organized medical records, ensuring accuracy and compliance with clinic protocols.
- Maintained cleanliness of examination rooms and surgical areas to uphold hygiene standards.
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
Education
High School Diploma -
Gallia Academy High School
Gallipolis, OHSkills
- Workplace safety protocols
- Patience and tolerance
- Animal behavior
- Networking and relationship building
- Sales and marketing
- Pet handling techniques
Timeline
Pet Counselor
Petland
01.2025 - Current
Lead Kennel Tech
Petland
04.2023 - 07.2023
Vet Tech
French Town Vet Clinic
04.2022 - 12.2022
Bartender
Buffalo Wild Wings
12.2019 - 11.2025
High School Diploma -
Gallia Academy High School