Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Nichols

Bonham,TX

Summary

Highly motivated customer service and sales professional with over 10 years of experience in client relations, appointment scheduling, and lead follow-up. Proven track record of building strong relationships, resolving conflicts, and increasing customer retention. Skilled at managing multiple priorities in fast-paced environments while maintaining accuracy and professionalism. Seeking to leverage organizational skills, communication expertise, and proactive lead management to excel as an Enrollment Coordinator at Legacy Farmer.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cosmetologist / Hair Color Specialist

Glam & Grace Beauty Bar
02.2025 - Current
  • - Managed client appointment scheduling, confirmations, and follow-up communications to ensure high return-client rates.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • - Delivered customized hair color services while building long-term relationships with clientele.
  • - Maintained detailed records of services, schedules, and client preferences.
  • Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
  • Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
  • Resumed in 2025 (part-time)

Realtor

Homes by Lainie Real Estate Group
11.2022 - 04.2025
  • - Contacted and qualified prospective buyers and sellers to list or purchase properties.
  • - Scheduled and coordinated property showings, open houses, and client meetings.
  • - Maintained follow-up with leads via calls, texts, and email to improve conversion rates.
  • - Collaborated with brokers to ensure smooth transaction processes and client satisfaction.
  • Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
  • Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
  • Wrote contracts to outline sales and purchases of properties.

Server / Manager

City Limits Diner
02.2018 - 07.2024
  • - Managed daily front-of-house operations in a high-volume environment, ensuring excellent guest experiences.
  • - Resolved customer concerns quickly and effectively to maintain satisfaction and loyalty.
  • - Trained and supervised new staff, overseeing scheduling and workflow.
  • Led team of servers to consistently meet customer service and sales targets.
  • Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
  • - Balanced work responsibilities while completing cosmetology and real estate education.

Education

Real Estate License - Real Estate

Real Estate School
11-2021

Cosmetology License - Cosmetology

Grayson College
Denison, TX
07-2017

High School Diploma -

Sam Rayburn ISD
Ivanhoe
05-2016

Skills

  • - Lead Qualification & Appointment Scheduling
  • - Customer Relationship Management (CRM)
  • - Conflict Resolution & Client Retention
  • - Phone, Email, & Text Communication
  • - Sales Support & Prospect Engagement
  • - Organizational & Time Management Skills
  • - Follow-Up & Lead Nurturing Strategies
  • - Team Collaboration in Fast-Paced Environments
  • -Social skills
  • -Friendly communication
  • -Sales expertise

Certification

  • - Real Estate License - State of Texas
  • - Cosmetology License - State of Texas

Timeline

Cosmetologist / Hair Color Specialist

Glam & Grace Beauty Bar
02.2025 - Current

Realtor

Homes by Lainie Real Estate Group
11.2022 - 04.2025

Server / Manager

City Limits Diner
02.2018 - 07.2024

Real Estate License - Real Estate

Real Estate School

Cosmetology License - Cosmetology

Grayson College

High School Diploma -

Sam Rayburn ISD

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