Summary
Overview
Work History
Skills
Timeline
Generic

Taylor Odasso

Westminster,USA

Summary

Detail-oriented and dependable administrative professional with a strong background in customer service, reception, and client coordination. Proven ability to thrive in fast-paced environments, manage multiple priorities, and deliver exceptional support. Seeking an administrative role where strong organizational skills and a commitment to excellence can support individual or private clientele.

Overview

10
10
years of professional experience

Work History

Receptionist

SC Dental Care
Laguna Hills, CA
05.2023 - Current
  • Coordinated with treatment coordinators to ensure seamless patient care and appointment scheduling.
  • Managed high volume of incoming calls, scheduling appointments and maintaining daily calendar.
  • Processed payments and sent follow-up communications to improve patient experience.
  • Utilized credit card machines for efficient payment processing and posting to patient files.
  • Oversaw inventory and supplies management to guarantee availability of necessary materials.

Receptionist

Katella Animal Clinic
Garden Grove, CA
01.2017 - 03.2023
  • Facilitated front and back office operations, greeting clients and preparing patients for treatment.
  • Assisted in surgeries, performed blood draws, and conducted x-rays under supervision.
  • Delivered compassionate support to clients and pets during critical situations.
  • Managed complex appointment scheduling and confirmations for multiple staff members.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.

Mail Courier

United States Postal Service
Yorba Linda, CA
06.2015 - 01.2016
  • Handled and organized confidential mail and packages, ensuring secure and timely deliveries
  • Maintained delivery records and adhered to postal guidelines and time-sensitive deadlines
  • Interact professionally with customers on routes or at the counter
  • Answer questions, resolve delivery issues, and provide assistance to customers and staff members.
  • Used time-management skills to prioritize urgent deliveries and optimize daily schedules.

Skills

  • Exceptional customer service
  • Interpersonal communication
  • Ability to thrive under pressure
  • Adaptability to dynamic work environments
  • Strong multitasking
  • Time management
  • Organizational skills
  • Efficient problem-solving
  • Proactive approach
  • Professional work ethic
  • Skilled in payment processing
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Proficient in Microsoft PowerPoint
  • Proficient in Microsoft Teams

Timeline

Receptionist

SC Dental Care
05.2023 - Current

Receptionist

Katella Animal Clinic
01.2017 - 03.2023

Mail Courier

United States Postal Service
06.2015 - 01.2016

Similar Profiles

CREATE PROFILE
Taylor Odasso