Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Osborne

Wake Forest,North Carolina

Summary

Adept at fostering safety and well-being, my tenure at Wake Med Hospital hones my ability to improve patient satisfaction through compassionate support and efficient task management. With a background in childcare and lifeguarding, I excel in public safety and service-oriented roles, leveraging leadership qualities and proficiency in Spanish to meet diverse needs.

Overview

4
4
years of professional experience

Work History

Hospital Volunteer

Wake Med Hospital
07.2024 - Current
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
  • Communicated effectively with diverse populations of patients, adapting approaches based on individual needs.

Private Nanny/Family Babysitter

Private Individuals
02.2021 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Prepared healthy, age-appropriate snacks and meals.

Lifeguard

Aquatic Management Group
05.2024 - 09.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
  • Gave swim lessons

Restaurant Hostess

Carolina Ale House- LM Hospitality
10.2023 - 01.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Current High School Student -

Heritage High School
Wake Forest, NC
06.2026

Associate of Science -

Wake Technical Community College
Raleigh, NC
06.2026

Skills

    Helpful and Service-Oriented

    Customer Service

    Lifeguard certification

    Leadership Qualities

    First Aid

    CPR/AED/ Oxygen Certified

    Public safety knowledge

    Safety oversight

    Swimming Lessons

    Proficient in Spanish

    Childcare

Timeline

Hospital Volunteer

Wake Med Hospital
07.2024 - Current

Lifeguard

Aquatic Management Group
05.2024 - 09.2024

Restaurant Hostess

Carolina Ale House- LM Hospitality
10.2023 - 01.2024

Private Nanny/Family Babysitter

Private Individuals
02.2021 - Current

Current High School Student -

Heritage High School

Associate of Science -

Wake Technical Community College

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