Taylor Oswald
Lakeland,Florida
Summary
Proven in driving growth at Prime Meridian Bank through strategic planning and relationship management, I excel in new business development and client acquisition. Leveraging marketing expertise and interpersonal skills, I've consistently enhanced client loyalty and portfolio performance. My background also includes significant achievements in financial literacy and peer mediation, underscoring my comprehensive skill set. Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful and long standing relationships.
Overview
9
9
years of professional experience
Work History
Business Development Officer
Prime Meridian Bank
04.2019 - Current
- Generated new business with marketing initiatives and strategic plans.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business & personal needs.
- Managed a diverse portfolio of consumer loans, including personal loans, auto loans, home equity lines of credit, and debt consolidation loans.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Substitute Teacher
Kelly Services
10.2018 - 02.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Student Resident Assistant
Southeastern University
11.2016 - 08.2017
- Contributed to the successful move-in process for new residents by providing information, assistance, and support during orientation week.
- Maintained a safe living space for all residents by enforcing university policies and reporting any violations in a timely manner.
- Enhanced resident satisfaction by addressing and resolving conflicts effectively through mediation techniques.
- Developed strong relationships with residents through regular check-ins, offering advice on academic success strategies or general life concerns as applicable.
Customer Service Representative
Ernie Morris Enterprises
01.2015 - 10.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
Education
Bachelor of Arts - Ministerial Leadership
Southeastern University
Lakeland, FL08.2021
Skills
- Marketing
- Relationship Management
- Strategic Planning
- New Business Development
- Client acquisition
- Relationship building and rapport
- Account Servicing
- Documentation Review
- Portfolio Management
- Financial Literacy
- Peer Mediation
- Collaboration and Cooperation
Timeline
Business Development Officer
Prime Meridian Bank
04.2019 - Current
Substitute Teacher
Kelly Services
10.2018 - 02.2019
Student Resident Assistant
Southeastern University
11.2016 - 08.2017
Customer Service Representative
Ernie Morris Enterprises
01.2015 - 10.2015
Bachelor of Arts - Ministerial Leadership
Southeastern University
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