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Started career at Navy Federal in September of 2022 as a MSR I in Credit Card Servicing, and has since progressed to the role of MSR III. Accomplishments include Team Member of the month for August 2023 and Engagement Champion. Motivated mother of three ready for a position that requires leadership skills. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic Lead Fraud and Claims Specialist focused on risk management and compliance. Excelled in enhancing report quality and implementing process improvements, resulting in consistently high levels of customer satisfaction and effective resolution of complex inquiries.

Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.


  Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.



  Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level I.T. position. Ready to help team achieve company goals.



  Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.



  Experienced with team leadership and project management. Utilizes strategic planning to achieve organizational objectives. Track record of fostering collaboration and resolving conflicts effectively.


Taylor Pacyga

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MSR - Credit Card Services

Waitress

Machine Operator

Education

CCMA - Medical Assistant

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MSR - Credit Card Services

Waitress

Machine Operator

CCMA - Medical Assistant

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