Summary
Overview
Work History
Education
Skills
Ability Summary
Timeline
Generic

TAYLOR Belcher

Port Charlotte,Florida

Summary

Clinical professional with recent relocation to Port Charlotte, Florida, actively pursuing immediate employment opportunities. Committed to delivering high-quality patient care and support. Proven ability to adapt quickly to new environments and collaborate effectively with healthcare teams. Strong focus on meeting patient needs and contributing to organizational success.

Overview

15
15
years of professional experience

Work History

Certified Medical Assistant

Millennium Physician Group
Venice, FL
02.2022 - Current
  • Assisted physicians in examining and treating patients in a fast-paced clinic.
  • Prepared and maintained accurate medical records using electronic health record systems.
  • Scheduled patient appointments and managed front desk operations efficiently.
  • Administered medications and vaccines under direct supervision of healthcare providers.
  • Educated patients on treatment plans, medications, and preventive care procedures.
  • Collected lab specimens and performed basic laboratory tests as required.
  • Coordinated with insurance companies for patient referrals and authorizations smoothly.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.

Clerical Supervisor

Millennium Physician Group
Venice, FL
10.2020 - 02.2022
  • Supervised clerical staff and ensured adherence to company policies.
  • Managed daily scheduling and coordinated staff assignments effectively.
  • Organized and maintained patient records in electronic health systems.
  • Trained new employees on clerical procedures and office protocols.
  • Assisted in developing operational workflows for front office tasks.
  • Responded to patient inquiries and resolved issues promptly.
  • Facilitated communication between departments to enhance service delivery.
  • Monitored inventory supplies and ordered materials as needed.
  • Monitored inventory levels of office supplies and placed orders when necessary.
  • Coordinated with other departments to ensure proper communication between all areas of the organization.
  • Provided assistance in resolving customer inquiries or complaints related to clerical services.
  • Supervised and trained clerical staff to ensure efficient and accurate operations.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Front Office Staff Member

Millennium Physician Group
Venice, FL
06.2017 - 10.2020
  • Managed front desk operations and greeted visitors warmly.
  • Coordinated appointment scheduling and maintained organized calendars.
  • Assisted with administrative tasks including filing and data entry.
  • Handled incoming calls and directed inquiries to appropriate staff.
  • Ensured compliance with office policies and procedures consistently.
  • Answered incoming calls, responded to voicemails and transferred calls as needed.
  • Processed payments from customers using cash, credit cards or checks.
  • Maintained a clean front office environment including lobby area.
  • Scheduled appointments for patients.

Pharmacy Associate

Pointe Med Pharmacy
Orange Park, FL
01.2016 - 02.2017
  • Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of medication.
  • Earned management trust by serving as key holder, responsibly opening and closing pharmacy.
  • Politely assist customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Set up and explained new memberships

Sales Manager

R.C.S.Marketing Group
Jacksonville, FL
08.2015 - 11.2015
  • Described product to customers and accurately explained details and care of merchandise.
  • Helped businesses upgrade to better phone plans for the business.
  • Dealt with very private information to sign up customers on contracts
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Served as the main liaison between customers, management and sales team.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Created and maintained an organized database to develop promotional sales.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

Server / Cashier

Country Cabin Restaurant
Jacksonville, FL
05.2012 - 02.2013
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Immediately reported accidents, injuries or unsafe work conditions to manager.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.

Photographer/ Cashier

Cady and Cady Studios
Jacksonville, FL
08.2010 - 05.2012
  • Facilitated daily and weekly studio appointments.
  • Captioned and uploaded photographs for news clients for their brochures, yearbooks, and personal use
  • Photographed high-quality images for both print and Internet distribution.
  • Directed guests to the photo port location to view and purchase their pictures.
  • Fabricated camera mounts and cases to capture images and protect equipment.
  • Performed advanced computer processing of images for assignments.
  • Shot photographs in controlled lab, field and remote environments.
  • Selected and altered secondary photographic features such as backdrops and lighting.
  • Handled cameras operating at several thousand frames per second.
  • Planned and prepared for all on-location and studio shoots.
  • Archived photographs on computers and servers.
  • Consulted with supervisors to handle any unusual problems and alter existing equipment.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Assisted with customer service at any time needed.

Education

High School Diploma - General High School Curriculum

Baldwin Middle Senior High
FL

Skills

  • Electronic health records
  • Patient education
  • Medication administration
  • Vital sign assessment
  • Lab specimen collection
  • Appointment scheduling
  • Clerical supervision
  • Front desk operations
  • Inventory management
  • Effective communication
  • Problem solving
  • Time management
  • Team collaboration
  • Conflict resolution
  • Clinical documentation
  • Multitasking and organization
  • Payment collection
  • Clinical applications
  • HIPAA compliance
  • Patient scheduling
  • HIPAA protocols
  • Telephone etiquette
  • Wound care
  • Sample collection procedures
  • Blood pressure measurement
  • Vital sign monitoring
  • Basic life support
  • EKG administration

Ability Summary

Ability to be a self-starter or work with a team, interpersonal skills, dependable and respectful of customers, supervisors, and fellow employees, organized with great time management skills, love to help others, possess the ability to make others feel appreciated and happy by showing encouragement, extremely patient and a quick learner. Dedicated to any challenge put in front of me. Computer software experience.

Timeline

Certified Medical Assistant

Millennium Physician Group
02.2022 - Current

Clerical Supervisor

Millennium Physician Group
10.2020 - 02.2022

Front Office Staff Member

Millennium Physician Group
06.2017 - 10.2020

Pharmacy Associate

Pointe Med Pharmacy
01.2016 - 02.2017

Sales Manager

R.C.S.Marketing Group
08.2015 - 11.2015

Server / Cashier

Country Cabin Restaurant
05.2012 - 02.2013

Photographer/ Cashier

Cady and Cady Studios
08.2010 - 05.2012

High School Diploma - General High School Curriculum

Baldwin Middle Senior High

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