Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Parker

Greenville,SC

Summary

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Overview

11
11
years of professional experience

Work History

Shift Manager

Walgreens
09.2022 - Current
  • Learned operational safety protocols and best practices for team efficiency.
  • Assisted in coordinating shift schedules to ensure adequate coverage.
  • Supported inventory management by tracking stock levels and replenishing supplies.
  • Contributed to maintaining cleanliness and organization within work areas.
  • Adapted quickly to changing priorities and operational demands throughout shifts.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Medicine Technician

Spring Park Assissted Living
01.2017 - 09.2022
  • Operated medical equipment and ensured compliance with safety protocols.
  • Monitored patient vital signs and reported changes to healthcare team.
  • Prepared and administered medications according to prescribed guidelines.
  • Assisted in diagnostic procedures and maintained accurate records of patient data.
  • Trained new staff on proper techniques for equipment usage and safety standards.
  • Enhanced pharmacy efficiency by maintaining an organized inventory of medications and supplies.
  • Ensured compliance with federal, state, and local regulations through meticulous record-keeping and reporting procedures.

Customer Support Specialist

Walmart
06.2014 - 01.2017
  • Resolved customer inquiries through multiple communication channels, enhancing overall satisfaction.
  • Trained new staff on support protocols, improving team efficiency and knowledge retention.
  • Analyzed customer feedback to identify trends, driving improvements in service delivery.
  • Developed troubleshooting guides for common issues, streamlining resolution processes for team members.

Education

Certificate - Phlebotomy/EKG

American National University
05-2026

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Workplace safety
  • Opening and closing procedures
  • Delegating work
  • Interpersonal skills
  • Performance reviewing
  • Schedule oversight

Timeline

Shift Manager

Walgreens
09.2022 - Current

Medicine Technician

Spring Park Assissted Living
01.2017 - 09.2022

Customer Support Specialist

Walmart
06.2014 - 01.2017

Certificate - Phlebotomy/EKG

American National University

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Taylor Parker