Taylor Tompkins
Schenectady ,Ny
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
8
8
years of professional experience
Work History
Receptionist
Otto Cadillac
Albany , Ny
05.2023 - 02.2025
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Compiled data from various sources into organized reports for management review.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Scheduled appointments for clients, customers, and other visitors.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled and confirmed appointments and meetings for management team.
- Answered and directed incoming calls using multi-line telephone system.
- Developed and maintained a filing system for essential documents, improving office organization.
Cashier
Boscovs Department Store
Albany , NY
06.2017 - 12.2022
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Mohonasen High School
06-2017
Skills
- Call management
- Appointment scheduling
- Customer payments
- Data organization
- Document management
- Multi-line phone operation
- Customer service
- Service-oriented mindset
- Recordkeeping and bookkeeping
- Clerical support
- Phone etiquette
- Customer and client relations
- Scheduling appointments
- Multi-line phone system operation
- Data inputting
Timeline
Receptionist
Otto Cadillac
05.2023 - 02.2025
Cashier
Boscovs Department Store
06.2017 - 12.2022
High School Diploma -
Mohonasen High School
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