Taylor Perkins
Meridian,ID
Summary
Proven track record in enhancing customer satisfaction and streamlining installation processes at Perkins Glass & Screens. Skilled in glass installation and demonstrating adaptability, I effectively managed resources and trained teams, significantly improving project efficiency. Prioritized safety and attention to detail, achieving high-quality outcomes in demanding environments. Careful Installer with 15 years of experience in the Glass Industry. Expert in installations and carpentry tool use with proven history of success with customer satisfaction rates. Known for working quickly with great integrity and reliability.
Overview
23
23
years of professional experience
Work History
Heavy Shower Installer
Millhouse Glass
05.2024 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Expedited installation times with efficient scheduling and coordination of resources.
Shop Technician
B & L Glass
10.2023 - 05.2024
- Kept shop clean, organized and stocked with supplies.
- Contributed to a safer work environment by consistently following safety protocols and procedures.
- Repaired parts, components and assemblies to correct malfunctions.
- Supported team members with technical expertise, helping to resolve complex issues and improve overall performance.
- Organized storage areas for easy retrieval of parts, tools, and supplies necessary for efficient job completion.
- Fabricated Table Tops
- Window Repair
- Shipping, Receiving, & Delivery og Glass
- Glass Installations
- Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
- Improved customer satisfaction by providing knowledgeable advice on appropriate tools and materials for various projects.
Janitor/Custodial Maintenance Worker
Keysight Technologies/ ABM Staffing
06.2022 - 08.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Business Proprietor
Perkins Glass & Screens Inc
07.2001 - 08.2019
- Developed long-term partnerships with key clients to ensure recurring revenue streams for the business.
- Managed contract negotiations and vendor compliance, supporting new account development and broadening service offerings.
- Improved employee performance by providing regular training, clear communication, and constructive feedback.
- Managed finances effectively by creating budgets, tracking expenses, and optimizing resource allocation.
- Optimized inventory management by implementing effective forecasting methods and reducing stockholding costs.
- Developed strong relationships with suppliers, resulting in lower costs and better product quality.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Conducted performance evaluations and provided constructive feedback to employees.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Installer/Glazier Installing Foreman
Perkins Glass & Screens
07.2001 - 08.2019
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Calculated materials and time needed for each job.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Repaired and/or replacements and installation of different types of glass and windows, sliding doors, shower doors in a residential setting.
- Customized glass cutting for table tops, frames, mirror cut outs and other small projects.
Education
High School Diploma -
South Medford Hogh School
Medford, OR05.1992
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Equipment Installation
- Worksite preparation
- Glass Installation
- Adaptability
- Textile Repair
Fabricating small projects from ideas, for example; table tops, fountains.
To make things easier to work with or around me, I enjoy fabricating such things as counters, table tops. Like to do some remodeling of homes, redoing floors or tile work, like to paint. Like to keep busy by using my skills.
Timeline
Heavy Shower Installer
Millhouse Glass
05.2024 - Current
Shop Technician
B & L Glass
10.2023 - 05.2024
Janitor/Custodial Maintenance Worker
Keysight Technologies/ ABM Staffing
06.2022 - 08.2023
Business Proprietor
Perkins Glass & Screens Inc
07.2001 - 08.2019
Installer/Glazier Installing Foreman
Perkins Glass & Screens
07.2001 - 08.2019
High School Diploma -
South Medford Hogh School
Similar Profiles
Mariah KorolyMariah Koroly
Waitress at Millhouse RestaurantWaitress at Millhouse Restaurant
Anna LavrychenkoAnna Lavrychenko
Compliance Manager / Safety & Recruiting Coordinator at Millhouse Logistics IncCompliance Manager / Safety & Recruiting Coordinator at Millhouse Logistics Inc
Rachel ProsserRachel Prosser
Housekeeper and Laundry assistant at The MillhouseHousekeeper and Laundry assistant at The Millhouse
Daeson WrhelDaeson Wrhel
Shift Lead Supervisor at Epic Shine Car WashShift Lead Supervisor at Epic Shine Car Wash
Ezra BasingerEzra Basinger
Pizza Specialist at HometownpizzasPizza Specialist at Hometownpizzas