Taylor Perry
Des Moines,Iowa
Summary
Detail-oriented administrative assistant with expertise in communication and customer service. Over 5 years of experience managing high email volumes and optimizing workflows for increased efficiency. Background in the Iowa National Guard enhances leadership and organizational skills, enabling effective multitasking and operational improvements. Strong commitment to maintaining safety standards and fostering team development.
Overview
5
5
years of professional experience
Work History
Front Office Administrative Assistant
Florist Distributing Inc.
Ankeny, Iowa
12.2022 - Current
- Trained staff to improve customer service relations and ensure seamless operations through updated software.
- Managed over 400 weekly emails, ensuring prompt responses and effective communication.
- Handled payments ranging from $100 to $75,000 per shift while effectively managing POS systems.
Motor Transport Operator
Iowa National Guard
Perry, Iowa
09.2020 - Current
- Reported defects, damages, and accidents to designated personnel.
- Completed preventative maintenance, mechanical repairs, and inspections before and after operations.
- Acquired new skills rapidly, applying them to enhance efficiency and productivity.
- Executed duties in compliance with relevant standards, policies, and regulations to ensure workplace safety.
DSA & Patient Companion
MercyOne Des Moines Medical Center
Des Moines, Iowa
09.2021 - 12.2022
- Streamlined patient admissions and discharges, enhancing overall care efficiency.
- Assessed patient needs through calls to improve support and communication.
- Communicated critical patient data to staff to optimize treatment plans.
- Managed over 50 patient files, ensuring accuracy in record-keeping.
Education
High School Diploma -
Saydel High School
Des Moines, IA06-2020
Basic Business Concepts Education
Principal Financial
Des Moines04-2017
Skills
- Computer software and POS systems
- Email management
- Vendor communications and customer relations
- Record keeping
- Leadership and time management
- Quick learning and multitasking
- Communication skills
- Organizational skills
- Attention to detail
- Shift management
- Microsoft Office proficiency
- Military experience
Timeline
Front Office Administrative Assistant
Florist Distributing Inc.
12.2022 - Current
DSA & Patient Companion
MercyOne Des Moines Medical Center
09.2021 - 12.2022
Motor Transport Operator
Iowa National Guard
09.2020 - Current
High School Diploma -
Saydel High School
Basic Business Concepts Education
Principal Financial