Summary
Overview
Work History
Education
Skills
Leadership Experience
Personal Information
Timeline
OperationsManager
Taylor Pierceall

Taylor Pierceall

New Berlin,IL

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Insightful, with many years of sales experience. Committed to best-in-class client services and maintaining professionalism. Proven history of working tirelessly for effective sales and profitable deals.

Overview

12
12
years of professional experience

Work History

Realtor

The Real Estate Group
Springfield, IL
01.2016 - Current
  • Organized open houses and other events to promote properties for sale.
  • Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
  • Maintained accurate records of client interactions and transactions.
  • Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
  • Analyzed financial data such as income statements and tax returns to determine affordability levels for potential buyers.
  • Educated customers about mortgage products and loan processes relevant to their needs.
  • Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
  • Developed relationships with vendors who could provide services related to the purchase or sale of real estate.
  • Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
  • Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
  • Attended industry events such as conferences or seminars related to real estate topics.
  • Advised clients on market trends and local real estate conditions, helping them make informed decisions.
  • Assisted clients in obtaining financing options such as mortgages or loans.

Transaction Coordinator

Connie Heskett Team
, IL
02.2018 - 04.2022
  • Transaction Coordinator for The Heskett Team.
  • I managed the Team Transactions, start to finish.
  • Worked closely with mortgage brokers and lenders to obtain loan documents required for closing.
  • Reviewed and verified all closing documents for accuracy prior to submission.
  • Resolved post-closing issues promptly after closing date.
  • Generated client invoices accurately according to company policies and procedures.
  • Ensured compliance with all state regulations related to real estate transactions.
  • Submitted paperwork electronically through online portals when necessary for faster processing times.
  • Scheduled inspections and appraisals as needed during the transaction process.
  • Collaborated with agents to identify potential problems early on in the transaction process so they can be addressed quickly.
  • Updated transaction status in internal databases on a daily basis.
  • Followed up regularly with agents regarding any outstanding items that are needed for closing.
  • Coordinated with lenders and their processing teams to ensure timely closings.
  • Was the point person on all marketing. I handled finding creative ways to run ads, as well as various farming ideas, and customer event planning.
  • Ordered payoffs, HOA statements and other required documents for closings.
  • Communicated effectively with buyers and sellers, lenders, attorneys, title companies and other parties involved in the transaction process.
  • Assisted in resolving title issues, such as liens, encroachments, easements.
  • Provided updates to clients throughout the entire transaction process via email or phone calls.
  • Maintained accurate records of all activities within the transaction process in an organized manner.

Front of House Manager

Capones's Hideout
New Berlin, IL
03.2012 - 10.2020
  • Assisted with training new staff members on proper customer service techniques.
  • Resolved customer complaints in a professional manner.
  • Coordinated special events such as large parties, birthdays, anniversaries.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Greeted customers and addressed their needs in a friendly and professional manner.
  • Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
  • Responsible for ordering supplies necessary for front-of-house operations.
  • Performed daily opening and closing duties such as setting up registers, counting money.
  • Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
  • Maintained cash registers throughout shift and ensured accuracy of transactions.
  • Monitored dining room cleanliness and tidiness at all times.
  • Worked closely with chefs to ensure timely delivery of food orders to tables.
  • Developed strategies to improve customer satisfaction ratings within the restaurant.

Education

Capital Area Career Center
01.2016

Cy-Fair High School
01.2006

Skills

  • Marketing
  • Sales Experience
  • Knowledge of the local real estate market
  • Digital literacy
  • Strong Communication
  • Organizational skills
  • Problem Solving
  • Negotiation
  • Staff Management
  • Database Management
  • Networking and prospecting
  • Marketing Management
  • Social Media Marketing
  • Client Relations

Leadership Experience

  • Capital Association of Realtors, Leadership Academy, 2017
  • Keller Williams, Culture Committee, 10 of us come up with creative ideas to engage the community and our own agents to create a more inclusive world through charitable events. Last year we raised $110,000 to build a habitat for humanity house
  • Capital Association of Realtors, Community Service Committee, 20 agents in the Capital Area collaborate on which charities to donate our proceeds from events each quarter.

Personal Information

Title: Realtor, Transaction Coordinator

Timeline

Transaction Coordinator

Connie Heskett Team
02.2018 - 04.2022

Realtor

The Real Estate Group
01.2016 - Current

Front of House Manager

Capones's Hideout
03.2012 - 10.2020

Capital Area Career Center

Cy-Fair High School

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Taylor Pierceall