Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Taylor Pietras

Care.com
Montgomery,IL
1
Certification
6
years of professional experience

Compassionate and dependable professional with over two years of experience working directly with survivors of sexual assault. Experienced in crisis intervention, advocacy, and connecting clients with the support and resources they need. Currently pursuing a Bachelor’s degree in Psychology and passionate about helping others. Strong communication, organization, and problem-solving skills with the ability to stay calm in high-pressure situations.

Work History

Sexual Assault Victim Advocate

2 Years 4 Months
YWCA Metropolitan Chicago | 03.2024 - Current
  • Deliver crisis intervention and trauma-informed advocacy to survivors of sexual assault in hospital, law enforcement, and community settings.
  • Coordinate services between hospitals, law enforcement, prosecutors, counselors, and community agencies to ensure survivors receive comprehensive support.
  • Advocate for survivors’ rights throughout medical and legal processes while maintaining strict confidentiality.
  • Facilitate prevention education and community outreach programs focused on consent, healthy relationships, and sexual violence awareness.
  • Complete accurate case documentation while managing multiple active client cases in fast-paced environments.
  • Mentor and train new advocates on trauma-informed practices, documentation standards, and client communication.

Special Needs Caretaker

4 Years 6 Months
Care.com | 01.2022 - Current
  • Support an individual with high-functioning autism in developing social, communication, and independent living skills.
  • Assist with community integration through recreational outings, grocery shopping, library visits, and daily living activities.
  • Foster emotional well-being by providing consistent encouragement, structure, and individualized support.
  • Promote independence while ensuring a safe and supportive environment.

Studio Director

4 Years 1 Month
Amazing Lash Studio | 02.2020 - 03.2024
  • Supervised daily studio operations while leading and mentoring a team of employees.
  • Trained and onboarded new staff, improving consistency in customer service and operational procedures.
  • Resolved customer concerns professionally while maintaining a positive client experience.
  • Assisted with budgeting, scheduling, and operational planning to support business goals.
  • Managed multiple priorities in a fast-paced customer service environment.

Education

Bachelor of Arts - Psychology

DePaul University | Chicago, IL | 06.2026

Associate of Arts - General Studies

Waubonsee Community College | Sugar Grove, IL | 2026

High School Diploma

Oswego East High School | Oswego, IL | 05.2019

Skills

Microsoft Office Suite
Google Workspace
Electronic Case Management Systems
Crisis Documentation
Data Entry
Zoom

Certification

  • 40-Hour Sexual Assault Crisis Intervention Training
  • CPR/First Aid
  • Mental Health First Aid
  • Crisis Intervention Training
  • HIPAA
  • Mandated Reporter Training

Timeline

Sexual Assault Victim Advocate

YWCA Metropolitan Chicago
03.2024 - CurrentRead More

Special Needs Caretaker

Care.com
01.2022 - CurrentRead More

Studio Director

Amazing Lash Studio
02.2020 - 03.2024Read More

DePaul University

Bachelor of Arts from Psychology
Read More

Waubonsee Community College

Associate of Arts from General Studies
Read More

Oswego East High School

High School Diploma
Read More
Taylor Pietras